--- title: "Connect Freshdesk and Frihet - APIANT.ai" description: "When \"New Company\" fires in Freshdesk, your agent runs \"Add Invoice\" in Frihet, or \"New Expense\" in Frihet to \"Add Note to Ticket\" in Freshdesk." canonical: "https://apiant.ai/connect/freshdesk-to-frihet" --- # Connect Freshdesk and Frihet When **New Company** fires in [Freshdesk](https://apiant.ai/connections/freshdesk), your agent runs **Add Invoice** in [Frihet](https://apiant.ai/connections/frihet), or **New Expense** in Frihet to **Add Note to Ticket** in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Freshdesk **3** triggers Freshdesk **21** actions Frihet **1** trigger Frihet **37** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Freshdesk and Frihet to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Freshdesk and Frihet can do together ### From Freshdesk to Frihet - When **New Company** in Freshdesk then **Add Invoice** in Frihet - When **New Contact** in Freshdesk then **Send Invoice** in Frihet ### From Frihet to Freshdesk - When **New Expense** in Frihet then **Add Note to Ticket** in Freshdesk - When **New Expense** in Frihet then **Create Contact** in Freshdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Freshdesk and Frihet ## Triggers and actions 4 triggers ยท 58 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Trigger **New Expense** Fires when a new expense is created. Backed by vendor webhook registration. - Action **Add Client** Create a client. - Action **Add Deposit** Create a deposit. - Action **Add Expense** Create an expense. - Action **Add Invoice** Create an invoice. - Action **Add Product** Create a product. - Action **Add Quote** Create a quote. - Action **Add Vendor** Create a vendor. - Action **Apply deposit to invoice** Apply a deposit balance to an invoice. - Action **Delete Client** Delete a client. - Action **Delete Expense** Delete an expense. - Action **Delete Invoice** Delete an invoice. - Action **Delete Product** Delete a product. - Action **Delete Quote** Delete a quote. - Action **Delete Vendor** Delete a vendor. - Action **Get Client** Retrieve a client by id. - Action **Get Deposit** Retrieve a deposit by id. - Action **Get Expense** Retrieve an expense by id. - Action **Get Invoice** Retrieve an invoice by id. - Action **Get Product** Retrieve a product by id. - Action **Get Quote** Retrieve a quote by id. - Action **Get Vendor** Retrieve a vendor by id. - Action **List Clients** List clients. - Action **List Deposits** List deposits. - Action **List Expenses** List expenses. - Action **List Invoices** List invoices. - Action **List Products** List products. - Action **List Quotes** List quotes. - Action **List Vendors** List vendors. - Action **Mark invoice as paid** Mark an invoice as paid. - Action **Send Invoice** Send invoice by email to the client. - Action **Send Quote** Send quote by email to the client. - Action **Update Client** Partial update a client. - Action **Update Expense** Partial update an expense. - Action **Update Invoice** Partial update an invoice. - Action **Update Product** Partial update a product. - Action **Update Quote** Partial update a quote. - Action **Update Vendor** Partial update a vendor. ## Each app on its own - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) - [ **Frihet** Frihet is a Spanish business-management and accounting platform for small companies and freelancers.](https://apiant.ai/connections/frihet) Reviews ## What our customers say ## More from Freshdesk - [ **Freshdesk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freshdesk-to-hubspot) - [ **Freshdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freshdesk-to-salesforce) - [ **Freshdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freshdesk-to-slack) - [ **Freshdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freshdesk-to-mailchimp) - [ **Freshdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/freshdesk-to-stripe) - [ **Freshdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/freshdesk-to-shopify) ## More into Frihet - [ **ActiveCampaign to Frihet** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-frihet) - [ **Airtable to Frihet** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-frihet) - [ **Asana to Frihet** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-frihet) - [ **ClickUp to Frihet** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-frihet) - [ **Discord to Frihet** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-frihet) - [ **Brevo to Frihet** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-frihet) Questions ## Freshdesk and Frihet, answered ### ### What can start an automation from Freshdesk? Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Frihet when something happens in Freshdesk? Any of Frihet's 37 actions, including Send Invoice, Send Quote, Update Client and Update Expense. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Frihet to Freshdesk? Yes. When something happens in Frihet, your agent can act in Freshdesk too. This page covers both directions: Frihet's triggers and Freshdesk's actions are listed here as well. ### ### Do I have to build a connector for Freshdesk or Frihet? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Freshdesk and Frihet without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.