Connect FreeScout and VBOUT

Both apps 50FreeScout 28VBOUT 22

• Trigger
  Conversation Created

  Triggers when a new conversation is created in FreeScout.

• Trigger
  New Customer

  Triggers when a new customer is created in FreeScout.

• Trigger
  New or Updated Conversation

  Triggers when a FreeScout conversation is created or updated.

• Action
  Create Customer

  Creates a FreeScout customer. If a customer with the email already exists, none is created.

• Action
  Create Thread

  Adds a customer reply, agent reply or internal note to a FreeScout conversation.

• Action
  Create Timelog

  Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).

• Action
  Create User

  Creates a regular FreeScout user (no invitation email; no mailbox access by default).

• Action
  Delete Conversation

  Deletes a FreeScout conversation permanently.

• Action
  Delete User

  Deletes a FreeScout user.

• Action
  Get Conversation

  Returns one FreeScout conversation by ID, with its threads and tags.

• Action
  Get Current User

  Returns the FreeScout user who owns the API key (works only with a per-user API key).

• Action
  Get Customer

  Returns one FreeScout customer by ID, with their name, company, emails and phones.

• Action
  Get Report

  Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.

• Action
  Get User

  Returns one FreeScout user by ID.

• Action
  List Conversations

  Returns FreeScout conversations matching the filters you give, newest first.

• Action
  List Conversation Timelogs

  Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).

• Action
  List Customers

  Returns FreeScout customers matching the filters you give, such as email or name.

• Action
  List Mailbox Custom Fields

  Returns the custom fields defined for a FreeScout mailbox.

• Action
  List Mailboxes

  Returns the FreeScout mailboxes, optionally only those a given user can access.

• Action
  List Mailbox Folders

  Returns the folders of a FreeScout mailbox with their conversation counts.

• Action
  List Tags

  Returns FreeScout tags, optionally only the tags on one conversation.

• Action
  List Timelogs

  Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.

• Action
  List Users

  Returns FreeScout users, optionally looked up by email.

• Action
  Update Conversation

  Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.

• Action
  Update Conversation Custom Fields

  Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.

• Action
  Update Conversation Tags

  Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.

• Action
  Update Customer

  Updates a FreeScout customer's name, contact details, company or notes.

• Action
  Update Customer Fields

  Sets one customer field value on a FreeScout customer (Customer Fields module).

• Trigger
  New Contact

  Triggers when a new contact is added to a VBOUT email list.

• Trigger
  New Contact Property Change

  Triggers when any property of a contact in a VBOUT email list changes, or a contact is added.

• Action
  Add contact

  Creates a contact in a VBOUT email list, with optional IP address and list custom field values.

• Action
  Add Contact to List

  Adds a contact to one of your VBOUT email lists.

• Action
  Add Custom Event to a Contact

  Records a custom activity on a VBOUT contact's timeline.

• Action
  Add Tag to Contact

  Adds a tag to a VBOUT contact, found by email address.

• Action
  Create Email List

  Creates a new email list in VBOUT.

• Action
  Create Email Marketing Campaign

  Creates an email campaign in VBOUT addressed to one of your lists.

• Action
  Create Social Media Message

  Posts a message to one of your connected social media channels through VBOUT.

• Action
  Delete social media post

  Deletes a scheduled or published social media post from VBOUT.

• Action
  Get contact

  Returns a VBOUT contact by its ID.

• Action
  Get email campaign

  Returns an email campaign's details, including subject, sender and content, by its ID.

• Action
  Get email list

  Returns the settings of one VBOUT email list, including its name, sender details, confirmation messages and the list's custom fields.

• Action
  List contacts

  Returns the contacts in a VBOUT email list.

• Action
  List email campaigns

  Returns the email campaigns in your VBOUT account, optionally filtered by status (sent, scheduled, draft, automation) or date range.

• Action
  List email lists

  Returns all email lists in the VBOUT account, with each list's name, sender settings and creation date.

• Action
  Move contact

  Moves a VBOUT contact from one email list to another.

• Action
  Remove Tag From Contact

  Removes a tag from a VBOUT contact, found by email address.

• Action
  Unsubscribe Contact

  Unsubscribes a VBOUT contact by setting its status to inactive.

• Action
  Update Contact

  Updates an existing VBOUT contact's email, status or IP address.

• Action
  Update email campaign

  Updates an existing VBOUT email marketing campaign's name, subject, content, sender and recipients.

• Action
  Update email list

  Updates an existing VBOUT email list's name, sender details, notification settings and subscription messages.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.