Connect FreeScout and Squarespace Commerce

Both apps 44FreeScout 28Squarespace Commerce 16

• Trigger
  Conversation Created

  Triggers when a new conversation is created in FreeScout.

• Trigger
  New Customer

  Triggers when a new customer is created in FreeScout.

• Trigger
  New or Updated Conversation

  Triggers when a FreeScout conversation is created or updated.

• Action
  Create Customer

  Creates a FreeScout customer. If a customer with the email already exists, none is created.

• Action
  Create Thread

  Adds a customer reply, agent reply or internal note to a FreeScout conversation.

• Action
  Create Timelog

  Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).

• Action
  Create User

  Creates a regular FreeScout user (no invitation email; no mailbox access by default).

• Action
  Delete Conversation

  Deletes a FreeScout conversation permanently.

• Action
  Delete User

  Deletes a FreeScout user.

• Action
  Get Conversation

  Returns one FreeScout conversation by ID, with its threads and tags.

• Action
  Get Current User

  Returns the FreeScout user who owns the API key (works only with a per-user API key).

• Action
  Get Customer

  Returns one FreeScout customer by ID, with their name, company, emails and phones.

• Action
  Get Report

  Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.

• Action
  Get User

  Returns one FreeScout user by ID.

• Action
  List Conversations

  Returns FreeScout conversations matching the filters you give, newest first.

• Action
  List Conversation Timelogs

  Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).

• Action
  List Customers

  Returns FreeScout customers matching the filters you give, such as email or name.

• Action
  List Mailbox Custom Fields

  Returns the custom fields defined for a FreeScout mailbox.

• Action
  List Mailboxes

  Returns the FreeScout mailboxes, optionally only those a given user can access.

• Action
  List Mailbox Folders

  Returns the folders of a FreeScout mailbox with their conversation counts.

• Action
  List Tags

  Returns FreeScout tags, optionally only the tags on one conversation.

• Action
  List Timelogs

  Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.

• Action
  List Users

  Returns FreeScout users, optionally looked up by email.

• Action
  Update Conversation

  Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.

• Action
  Update Conversation Custom Fields

  Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.

• Action
  Update Conversation Tags

  Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.

• Action
  Update Customer

  Updates a FreeScout customer's name, contact details, company or notes.

• Action
  Update Customer Fields

  Sets one customer field value on a FreeScout customer (Customer Fields module).

• Trigger
  New Profile

  Triggers when a new customer, subscriber or donor profile is added to the Squarespace site.

• Trigger
  New Transaction

  Triggers when a new payment transaction document (for an order or a donation) appears in your Squarespace store.

• Action
  Add product

  Creates a physical, service or gift card product on one of your Squarespace store pages, with its variants and pricing.

• Action
  Create Contact

  Creates a new contact on your Squarespace site with a name, locale and primary email, optionally opting them in to marketing emails.

• Action
  Delete product

  Deletes a product, along with its variants and images, from the Squarespace store.

• Action
  Fulfill order

  Marks a Squarespace Commerce order as fulfilled, optionally adding shipment tracking details and emailing the customer a shipping notification.

• Action
  Get contact

  Returns a single contact from your Squarespace site, including name, locale, primary email with marketing status, and default shipping address.

• Action
  Get order

  Returns a single Squarespace Commerce order by its id, including line items, totals, addresses, payment state and fulfillment status.

• Action
  Get product

  Returns a store product by its id, including its variants, pricing, stock, images and SEO details.

• Action
  List contacts

  Returns all contacts for the Squarespace website, including names, locale, primary email with marketing status and default shipping address.

• Action
  List discounts

  Returns the discounts and promo codes configured for the Squarespace store, optionally filtered by status, type or a search term.

• Action
  List inventory

  Returns the current stock level of every product variant in the store, including its SKU, description, quantity and whether stock is unlimited.

• Action
  List orders

  Returns the store's orders, most recently modified first, optionally narrowed to one customer, a modification date range, a fulfillment status or payment states.

• Action
  List products

  Returns the products in your Squarespace store, optionally narrowed by product type, a search term, or a last-modified date range.

• Action
  List transactions

  Returns the financial transactions for your store's orders and donations, grouped per order or donation, optionally filtered by modification date or order.

• Action
  Update inventory

  Adjusts stock quantities for product variants: add or subtract stock, set an exact quantity, or mark variants as having unlimited stock.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.