Integration
Connect FreeScout and Salesloft
When Conversation Created fires in FreeScout, your agent runs Add task in Salesloft, or Call Created or Updated in Salesloft to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Salesloft to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Salesloft can do together
From FreeScout to Salesloft
When Conversation Created in FreeScout
then Add task in Salesloft
When New Customer in FreeScout
then Add note in Salesloft
From Salesloft to FreeScout
When Call Created or Updated in Salesloft
then Create Customer in FreeScout
When Meeting Created or Updated in Salesloft
then Update Customer in FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Salesloft
Triggers and actions 12 triggers · 36 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in FreeScout.
Trigger
New CustomerTriggers when a new customer is created in FreeScout.
Trigger
New or Updated ConversationTriggers when a FreeScout conversation is created or updated.
Action
Create CustomerCreates a FreeScout customer. If a customer with the email already exists, none is created.
Action
Create ThreadAdds a customer reply, agent reply or internal note to a FreeScout conversation.
Action
Create TimelogLogs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
Action
Create UserCreates a regular FreeScout user (no invitation email; no mailbox access by default).
Action
Delete ConversationDeletes a FreeScout conversation permanently.
Action
Delete UserDeletes a FreeScout user.
Action
Get ConversationReturns one FreeScout conversation by ID, with its threads and tags.
Action
Get Current UserReturns the FreeScout user who owns the API key (works only with a per-user API key).
Action
Get CustomerReturns one FreeScout customer by ID, with their name, company, emails and phones.
Action
Get ReportReturns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
Action
Get UserReturns one FreeScout user by ID.
Action
List ConversationsReturns FreeScout conversations matching the filters you give, newest first.
Action
List Conversation TimelogsReturns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
Action
List CustomersReturns FreeScout customers matching the filters you give, such as email or name.
Action
List Mailbox Custom FieldsReturns the custom fields defined for a FreeScout mailbox.
Action
List MailboxesReturns the FreeScout mailboxes, optionally only those a given user can access.
Action
List Mailbox FoldersReturns the folders of a FreeScout mailbox with their conversation counts.
Action
List TagsReturns FreeScout tags, optionally only the tags on one conversation.
Action
List TimelogsReturns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
Action
List UsersReturns FreeScout users, optionally looked up by email.
Action
Update ConversationChanges a FreeScout conversation's status, assignee, mailbox, customer or subject.
Action
Update Conversation Custom FieldsSets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
Action
Update Conversation TagsReplaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
Action
Update CustomerUpdates a FreeScout customer's name, contact details, company or notes.
Action
Update Customer FieldsSets one customer field value on a FreeScout customer (Customer Fields module).
Trigger
Account Created, Updated or DeletedTriggers when an account (company) is created or updated in Salesloft.
Trigger
Cadence Created, Updated or DeletedTriggers when a cadence is created or updated in Salesloft.
Trigger
Call Created or UpdatedTriggers when a call is created or updated in Salesloft.
Trigger
Meeting Created or UpdatedTriggers when a meeting is created or updated in Salesloft.
Trigger
Note Created, Updated or DeletedTriggers when a note is created or updated in Salesloft.
Trigger
Person Created, Updated or DeletedTriggers when a person is created or updated in Salesloft.
Trigger
Step Created, Created/Updated or DeletedTriggers when a cadence step is created or updated in Salesloft.
Trigger
Task Created, Completed or DeletedTriggers when a task is created or updated in Salesloft.
Trigger
User Created or UpdatedTriggers when a user is created or updated in Salesloft.
Action
Add noteCreates a note on a Salesloft person or account, optionally linked to a call.
Action
Add person to cadenceAdds a person to a cadence, optionally on behalf of a teammate or starting at a specific step. Returns the new cadence membership.
Action
Add taskCreates a call, email or general task in Salesloft for a person, assigned to a user.
Action
Create PersonCreates a new person (prospect) in Salesloft. Needs an email address, or a phone number together with a last name.
Action
Delete personDeletes a person from Salesloft. This cannot be undone without contacting Salesloft support.
Action
Find accounts by criteriaFinds Salesloft accounts (companies) matching criteria such as name, domain, tags, owner, industry or location.
Action
Find PersonFinds people in Salesloft by email address. Returns the first match and the list of all matches.
Action
Find UserFinds users on your Salesloft team by name or email. Returns the first match and the list of all matches.
Action
Get personReturns a Salesloft person by ID, including contact details, company, owner, cadences, tags and custom fields.
Action
List cadencesReturns the cadences in your Salesloft team, optionally filtered by name, owner, group, sharing or archived status.
Action
Remove person from cadenceRemoves a person from a cadence by deleting their cadence membership.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
FreeScout and Salesloft, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Salesloft when something happens in FreeScout?
Any of Salesloft's 11 actions, including Create Person, Add note, Add person to cadence and Add task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Salesloft to FreeScout?
Yes. When something happens in Salesloft, your agent can act in FreeScout too. This page covers both directions: Salesloft's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Salesloft?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Salesloft without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.