Connect FreeScout and PostStack

Both apps 66FreeScout 28PostStack 38

• Trigger
  Conversation Created

  Triggers when a new conversation is created in FreeScout.

• Trigger
  New Customer

  Triggers when a new customer is created in FreeScout.

• Trigger
  New or Updated Conversation

  Triggers when a FreeScout conversation is created or updated.

• Action
  Create Customer

  Creates a FreeScout customer. If a customer with the email already exists, none is created.

• Action
  Create Thread

  Adds a customer reply, agent reply or internal note to a FreeScout conversation.

• Action
  Create Timelog

  Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).

• Action
  Create User

  Creates a regular FreeScout user (no invitation email; no mailbox access by default).

• Action
  Delete Conversation

  Deletes a FreeScout conversation permanently.

• Action
  Delete User

  Deletes a FreeScout user.

• Action
  Get Conversation

  Returns one FreeScout conversation by ID, with its threads and tags.

• Action
  Get Current User

  Returns the FreeScout user who owns the API key (works only with a per-user API key).

• Action
  Get Customer

  Returns one FreeScout customer by ID, with their name, company, emails and phones.

• Action
  Get Report

  Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.

• Action
  Get User

  Returns one FreeScout user by ID.

• Action
  List Conversations

  Returns FreeScout conversations matching the filters you give, newest first.

• Action
  List Conversation Timelogs

  Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).

• Action
  List Customers

  Returns FreeScout customers matching the filters you give, such as email or name.

• Action
  List Mailbox Custom Fields

  Returns the custom fields defined for a FreeScout mailbox.

• Action
  List Mailboxes

  Returns the FreeScout mailboxes, optionally only those a given user can access.

• Action
  List Mailbox Folders

  Returns the folders of a FreeScout mailbox with their conversation counts.

• Action
  List Tags

  Returns FreeScout tags, optionally only the tags on one conversation.

• Action
  List Timelogs

  Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.

• Action
  List Users

  Returns FreeScout users, optionally looked up by email.

• Action
  Update Conversation

  Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.

• Action
  Update Conversation Custom Fields

  Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.

• Action
  Update Conversation Tags

  Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.

• Action
  Update Customer

  Updates a FreeScout customer's name, contact details, company or notes.

• Action
  Update Customer Fields

  Sets one customer field value on a FreeScout customer (Customer Fields module).

• Trigger
  Contact Deleted (instant)

  Fires when a contact is deleted (event: contact.deleted).

• Trigger
  Contact Updated (instant)

  Fires when a contact is updated (event: contact.updated).

• Trigger
  Email Bounced (instant)

  Fires when an email bounces (event: email.bounced).

• Trigger
  Email Delivered (instant)

  Fires when an email is delivered (event: email.delivered).

• Trigger
  New Contact (instant)

  Fires when a contact is created (event: contact.created).

• Trigger
  New Inbound Email

  Polls for newly received inbound emails.

• Trigger
  New Sent Email (instant)

  Fires when an email is sent (event: email.sent).

• Action
  Add a broadcast

  Create a new marketing broadcast.

• Action
  Add a contact

  Create a new contact.

• Action
  Add a segment

  Create a new manual contact segment.

• Action
  Add a template

  Create a new email template.

• Action
  Add contacts to segment

  Add contacts to an existing segment.

• Action
  Add suppression

  Add an address to the suppression list.

• Action
  Cancel broadcast

  Cancel an in-flight broadcast.

• Action
  Cancel email

  Cancel a scheduled or queued email before it sends.

• Action
  Delete a contact

  Delete a contact.

• Action
  Delete a template

  Delete an email template.

• Action
  Get a contact

  Fetch one contact by ID.

• Action
  Get a template

  Fetch one email template by ID.

• Action
  Get broadcast

  Retrieve one broadcast by its public id, including the HTML and text bodies that the list endpoint omits.

• Action
  Get email

  Fetch one sent or queued email by ID.

• Action
  Get email events

  Get the delivery event timeline for one email.

• Action
  Get inbound email

  Fetch one received inbound email by ID.

• Action
  Import contacts

  Bulk-import a CSV list of contacts.

• Action
  List broadcasts

  List marketing broadcasts.

• Action
  List contacts

  List contacts in the account.

• Action
  List emails

  List sent, queued, and scheduled emails.

• Action
  List inbound emails

  List emails received via inbound parsing.

• Action
  List segments

  List contact segments.

• Action
  List suppressed addresses

  List addresses on the suppression list.

• Action
  List templates

  List email templates.

• Action
  Send an email

  Send a transactional email through PostStack.

• Action
  Send broadcast

  Start sending a broadcast to its recipients.

• Action
  Send emails in batch

  Send up to 100 emails in a single request.

• Action
  Update a contact

  Update an existing contact's fields.

• Action
  Update a template

  Update an email template, creating a new version.

• Action
  Update email

  Reschedule a queued email's send time.

• Action
  Validate email address

  Check whether an email address is valid and deliverable.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.