Integration
Connect FreeScout and Pleo
When Conversation Created fires in FreeScout, your agent runs Add account in Pleo, or New Employee in Pleo to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Pleo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Pleo can do together
From FreeScout to Pleo
When Conversation Created in FreeScout
then Add account in Pleo
From Pleo to FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Pleo
Triggers and actions 7 triggers · 50 actions
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
- New Employee
Triggered when a new employee is added in Pleo.
- New Expense
Triggers when a new expense (accounting entry) is recorded in Pleo.
- New Receipt
Triggers when a new receipt is uploaded to an expense in Pleo.
- New Tag
Triggers when a new tag is added to the selected tag group.
- Add account
Creates an account in a Pleo company's chart of accounts, matching a record in your accounting system, and returns the new account.
- Add tag group
Creates a new tag group (a cost-centre dimension such as Projects or Departments) in Pleo.
- Add tax code
Creates a tax code in a Pleo company, with its name, rate and type.
- Add team
Creates a new team in a Pleo company or organisation and returns the created team.
- Create Tag
Creates a new tag in a Pleo tag group, such as a cost centre or project, and returns the created tag.
- Delete tag
Deletes a tag from Pleo by its ID.
- Delete tag group
Deletes a tag group from Pleo by its ID.
- Delete tax code
Deletes a tax code from a Pleo company.
- Get an Employee
Returns one Pleo employee by ID, including their name, email, job title, phone, role, company and avatar.
- Get company balance
Returns the current balance of every Pleo account belonging to a company, including available funds, pending debits and overdraft.
- Get Expense
Returns a single Pleo expense (accounting entry) by its ID, including its amounts, merchant, category, tags, review and export status, and receipt IDs.
- Get Receipt
Returns one receipt attached to an expense, including a temporary link to download the receipt file.
- Get tag
Returns a Pleo tag by its ID, including its name, code, tag group and archived status.
- Get tag group
Returns a tag group by its ID, including its name, code, archived status, metadata and total number of tags.
- Get Tax Code
Returns a single tax code from Pleo, including its name, rate, type and archived status.
- Get team
Returns a Pleo team by its ID, including its name, code, company, organisation and employee IDs. An error occurs if the team is not found.
- List accounts
Returns the accounts in a Pleo company's chart of accounts, optionally narrowed by name, code, external ID, account ID or archived status.
- List employees
Returns the employees in your Pleo company, optionally filtered by company, email or external ID.
- List tag groups
Returns the tag groups for a Pleo company, or for all companies in an organisation.
- List tags
Returns the tags in a Pleo tag group, optionally including archived tags.
- List tax codes
Returns the tax codes for a Pleo company, optionally filtered by code, type, archived status or specific tax code IDs.
- List teams
Returns the teams in a Pleo company or organisation, optionally filtered by name, member employee or team.
- Update tag
Updates a tag's code, name, archived state and additional dimension values in Pleo, and returns the updated tag.
- Update tag group
Updates a tag group's name, code, archived status and metadata. All values replace the tag group's current ones.
- Update tax code
Updates an existing tax code in Pleo, including its name, rate, type and archived status, and returns the updated tax code.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
FreeScout and Pleo, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pleo when something happens in FreeScout?
Any of Pleo's 25 actions, including Create Tag, Update tag, Update tag group and Update tax code. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pleo to FreeScout?
Yes. When something happens in Pleo, your agent can act in FreeScout too. This page covers both directions: Pleo's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Pleo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Pleo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.