Integration
Connect FreeScout and Peerdom
When Conversation Created fires in FreeScout, your agent runs Update Project in Peerdom, or New Group in Peerdom to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Peerdom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Peerdom can do together
From FreeScout to Peerdom
When Conversation Created in FreeScout
then Update Project in Peerdom
When New Customer in FreeScout
then Add Goal in Peerdom
From Peerdom to FreeScout
When New Group in Peerdom
then Create Customer in FreeScout
When New Map in Peerdom
then Update Customer in FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Peerdom
Triggers and actions 8 triggers · 50 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in FreeScout.
Trigger
New CustomerTriggers when a new customer is created in FreeScout.
Trigger
New or Updated ConversationTriggers when a FreeScout conversation is created or updated.
Action
Create CustomerCreates a FreeScout customer. If a customer with the email already exists, none is created.
Action
Create ThreadAdds a customer reply, agent reply or internal note to a FreeScout conversation.
Action
Create TimelogLogs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
Action
Create UserCreates a regular FreeScout user (no invitation email; no mailbox access by default).
Action
Delete ConversationDeletes a FreeScout conversation permanently.
Action
Delete UserDeletes a FreeScout user.
Action
Get ConversationReturns one FreeScout conversation by ID, with its threads and tags.
Action
Get Current UserReturns the FreeScout user who owns the API key (works only with a per-user API key).
Action
Get CustomerReturns one FreeScout customer by ID, with their name, company, emails and phones.
Action
Get ReportReturns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
Action
Get UserReturns one FreeScout user by ID.
Action
List ConversationsReturns FreeScout conversations matching the filters you give, newest first.
Action
List Conversation TimelogsReturns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
Action
List CustomersReturns FreeScout customers matching the filters you give, such as email or name.
Action
List Mailbox Custom FieldsReturns the custom fields defined for a FreeScout mailbox.
Action
List MailboxesReturns the FreeScout mailboxes, optionally only those a given user can access.
Action
List Mailbox FoldersReturns the folders of a FreeScout mailbox with their conversation counts.
Action
List TagsReturns FreeScout tags, optionally only the tags on one conversation.
Action
List TimelogsReturns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
Action
List UsersReturns FreeScout users, optionally looked up by email.
Action
Update ConversationChanges a FreeScout conversation's status, assignee, mailbox, customer or subject.
Action
Update Conversation Custom FieldsSets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
Action
Update Conversation TagsReplaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
Action
Update CustomerUpdates a FreeScout customer's name, contact details, company or notes.
Action
Update Customer FieldsSets one customer field value on a FreeScout customer (Customer Fields module).
Trigger
New GroupTriggered when a new circle is created
Trigger
New MapTriggers when a new map is created.
Trigger
New PeerTriggers when a new peer is created.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New RoleTriggers when a new role is created.
Action
Add GoalCreate a goal on a role or circle.
Action
Assign Role to PeerAssigns an existing role to a peer in Peerdom.
Action
Create Draft MapCreates a new draft map in Peerdom (Drafts App must be activated).
Action
Create PeerCreates a new peer in Peerdom.
Action
Create RoleCreates a new role in Peerdom.
Action
Delete GoalDelete a goal by id.
Action
Delete GroupDelete a group by id.
Action
Delete PeerDelete a peer by id.
Action
Delete RoleDelete a role by id from a live or draft map.
Action
Get GroupGet a single group by id.
Action
Get PeerGet a single peer by id.
Action
Get Peer by E-MailGet Peer by a Given E-Mail.
Action
Get ProjectGet a single project by id.
Action
Get RoleGet a single role by id from a live or draft map.
Action
List GroupsList all groups.
Action
List MapsList all maps in the tenant.
Action
List PeersList all peers in the tenant.
Action
List ProjectsList all projects.
Action
List RolesList all roles.
Action
Unassign Peer From RoleUnassign peer from a given role.
Action
Update GoalUpdate a goal by id.
Action
Update GroupUpdates an existing group (circle, bubble, pod, etc.) in Peerdom.
Action
Update PeerUpdates an existing peer in Peerdom.
Action
Update ProjectUpdate a project by id.
Action
Update RoleUpdates an existing role in Peerdom.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
FreeScout and Peerdom, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Peerdom when something happens in FreeScout?
Any of Peerdom's 25 actions, including Create Draft Map, Create Peer, Create Role and Update Goal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Peerdom to FreeScout?
Yes. When something happens in Peerdom, your agent can act in FreeScout too. This page covers both directions: Peerdom's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Peerdom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Peerdom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.