Connect FreeScout and Paystack

Both apps 57FreeScout 28Paystack 29

• Trigger
  Conversation Created

  Triggers when a new conversation is created in FreeScout.

• Trigger
  New Customer

  Triggers when a new customer is created in FreeScout.

• Trigger
  New or Updated Conversation

  Triggers when a FreeScout conversation is created or updated.

• Action
  Create Customer

  Creates a FreeScout customer. If a customer with the email already exists, none is created.

• Action
  Create Thread

  Adds a customer reply, agent reply or internal note to a FreeScout conversation.

• Action
  Create Timelog

  Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).

• Action
  Create User

  Creates a regular FreeScout user (no invitation email; no mailbox access by default).

• Action
  Delete Conversation

  Deletes a FreeScout conversation permanently.

• Action
  Delete User

  Deletes a FreeScout user.

• Action
  Get Conversation

  Returns one FreeScout conversation by ID, with its threads and tags.

• Action
  Get Current User

  Returns the FreeScout user who owns the API key (works only with a per-user API key).

• Action
  Get Customer

  Returns one FreeScout customer by ID, with their name, company, emails and phones.

• Action
  Get Report

  Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.

• Action
  Get User

  Returns one FreeScout user by ID.

• Action
  List Conversations

  Returns FreeScout conversations matching the filters you give, newest first.

• Action
  List Conversation Timelogs

  Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).

• Action
  List Customers

  Returns FreeScout customers matching the filters you give, such as email or name.

• Action
  List Mailbox Custom Fields

  Returns the custom fields defined for a FreeScout mailbox.

• Action
  List Mailboxes

  Returns the FreeScout mailboxes, optionally only those a given user can access.

• Action
  List Mailbox Folders

  Returns the folders of a FreeScout mailbox with their conversation counts.

• Action
  List Tags

  Returns FreeScout tags, optionally only the tags on one conversation.

• Action
  List Timelogs

  Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.

• Action
  List Users

  Returns FreeScout users, optionally looked up by email.

• Action
  Update Conversation

  Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.

• Action
  Update Conversation Custom Fields

  Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.

• Action
  Update Conversation Tags

  Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.

• Action
  Update Customer

  Updates a FreeScout customer's name, contact details, company or notes.

• Action
  Update Customer Fields

  Sets one customer field value on a FreeScout customer (Customer Fields module).

• Trigger
  Abandoned Transaction

  Triggers when a customer starts a payment but does not complete it, leaving an abandoned transaction.

• Trigger
  Cancelled Subscription

  Triggers when a subscription is cancelled.

• Trigger
  New Chargeback

  Triggers when a customer files a new chargeback (transaction dispute) on your Paystack account.

• Trigger
  New Invoice

  Triggered when a new invoice (payment request) is created in Paystack.

• Trigger
  New Order

  Triggered when a new order is created on your Paystack storefronts or products.

• Trigger
  New Payment Page Transaction

  Triggers when a customer pays through one of your Paystack payment pages. Returns the transaction with its amount, customer, and the page it came from.

• Trigger
  New Refund

  Triggered when a new refund is created in your Paystack account.

• Trigger
  New Subscription

  Triggers when a new subscription is created on your Paystack integration.

• Trigger
  New Transaction

  Triggers when a new transaction is created on your Paystack integration, optionally limited by status, channel, customer and more.

• Trigger
  New Transfer

  Triggered when a new transfer is created on your Paystack business.

• Trigger
  Subsciption Renewal

  Triggers when a subscription renews, meaning a further payment has been made after its first one.

• Action
  Add Phone Number to Virtual Terminal

  Adds one or more WhatsApp phone numbers to a Virtual Terminal so they receive its payment notifications. Returns the destinations that were added.

• Action
  Add Product

  Creates a new product on your Paystack integration and returns the created product.

• Action
  Cancel Subscription

  Cancels an active Paystack subscription so the customer is no longer charged on renewal.

• Action
  Check Terminal Status

  Returns whether a Paystack Terminal is online and available to receive an event, so you can check it before sending one.

• Action
  Create Refund

  Creates a refund for a previously completed Paystack transaction, in full or for part of its amount. Returns the new refund and its status.

• Action
  Create Subscription

  Creates a subscription that puts a customer on one of your plans, and returns the new subscription's id, code and email token.

• Action
  Create Virtual Terminal

  Creates a Virtual Terminal on your Paystack integration, with the WhatsApp numbers that should receive its payment notifications.

• Action
  Find Customer

  Returns the Paystack customer matching an email address or customer code, including their transactions, subscriptions and saved authorizations.

• Action
  Find Order

  Returns the details of a Paystack order, including its customer, items and payment status, for the order ID you supply.

• Action
  Find Transaction

  Returns the transaction that matches a transaction reference, including its status, amount, customer and payment authorization.

• Action
  Find Transfer

  Returns the transfer that matches the specified transfer reference, including its status, amount and recipient.

• Action
  Get Customer Totals

  Returns how many transactions a Paystack customer has made and the total value of those transactions, along with the customer's full record.

• Action
  Initialize Transaction

  Creates a new pending Paystack transaction and returns the checkout link to send your customer to, along with its access code and reference.

• Action
  Initiate a Direct Debit Request

  Starts linking a bank account to a customer for Direct Debit and returns the link the customer opens to authorize the mandate.

• Action
  Remove Phone Number From Virtual Terminal

  Removes one or more WhatsApp phone numbers from a Paystack Virtual Terminal, so they stop receiving its payment notifications.

• Action
  Resolve Account Number

  Returns the account name registered to a bank account number, so you can confirm who an account belongs to before paying it.

• Action
  Send Simple Invoice

  Creates a payment request that issues an invoice to a customer and, by default, emails it to them. Returns the new invoice, including its request code.

• Action
  Share Link for Updating Subscription Card

  Returns a link you can share with a customer so they can update the card on their subscription.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.