Integration
Connect FreeScout and Orderspace
When Conversation Created fires in FreeScout, your agent runs Add invoice in Orderspace, or New Customer in Orderspace to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Orderspace to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Orderspace can do together
From FreeScout to Orderspace
When Conversation Created in FreeScout
then Add invoice in Orderspace
From Orderspace to FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Orderspace
Triggers and actions 13 triggers · 44 actions
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
- New Customer
Triggers when a new customer is created in Orderspace.
- New Dispatch
Triggers when items on an Orderspace order are dispatched.
- New Invoice
Triggers when an invoice is created in Orderspace.
- New Order
Triggers when a new order is placed in Orderspace.
- New Payment
Triggers when a payment is made or recorded on an Orderspace invoice.
- New Product
Triggers when a new product is created in Orderspace.
- Updated Customer
Triggers when a customer is updated in Orderspace, returning the customer record with the updates applied.
- Updated Inventory Level
Triggers when the stock on hand or available quantity of a product variant changes in Orderspace.
- Updated Order
Triggered when an order is changed. Watches the 200 most recently created orders.
- Updated Product
Triggers when a product is updated in Orderspace, returning the product with the updates applied.
- Add invoice
Creates an invoice in Orderspace for one or more of a customer's orders.
- Add product
Creates a new product with its variants, prices and categories in Orderspace.
- Create Customer
Creates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.
- Create Dispatch
Creates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.
- Create Order
Creates an order for an existing customer, with product, custom and shipping lines.
- Delete customer
Deletes a customer from your Orderspace site.
- Delete order
Deletes an order in Orderspace.
- Delete product
Deletes a product (and its variants) from your Orderspace catalog.
- Get customer
Returns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.
- Get dispatch
Returns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.
- Get invoice
Returns a single invoice by its ID, including its lines, orders, billing address and payments.
- Get order
Returns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.
- Get product
Returns a single product by its ID, including its variants, prices, categories and images.
- List customers
Returns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.
- List inventory levels
Returns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.
- List orders
Returns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.
- Update customer
Updates an existing Orderspace customer. Fields left blank keep their current values.
- Update Inventory Level
Sets the on-hand or available stock quantity for a product variant, identified by its SKU.
- Update product
Updates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
FreeScout and Orderspace, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Orderspace when something happens in FreeScout?
Any of Orderspace's 19 actions, including Create Customer, Create Dispatch, Create Order and Update customer. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Orderspace to FreeScout?
Yes. When something happens in Orderspace, your agent can act in FreeScout too. This page covers both directions: Orderspace's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Orderspace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Orderspace without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.