Integration
Connect FreeScout and MOCO
When Conversation Created fires in FreeScout, your agent runs Create Contact in MOCO, or New Client in MOCO to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and MOCO to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and MOCO can do together
From FreeScout to MOCO
When Conversation Created in FreeScout
then Create Contact in MOCO
When New Customer in FreeScout
then Create Lead in MOCO
From MOCO to FreeScout
When New Client in MOCO
then Create Customer in FreeScout
When New Company in MOCO
then Update Customer in FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and MOCO
Triggers and actions 29 triggers · 49 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in FreeScout.
Trigger
New CustomerTriggers when a new customer is created in FreeScout.
Trigger
New or Updated ConversationTriggers when a FreeScout conversation is created or updated.
Action
Create CustomerCreates a FreeScout customer. If a customer with the email already exists, none is created.
Action
Create ThreadAdds a customer reply, agent reply or internal note to a FreeScout conversation.
Action
Create TimelogLogs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
Action
Create UserCreates a regular FreeScout user (no invitation email; no mailbox access by default).
Action
Delete ConversationDeletes a FreeScout conversation permanently.
Action
Delete UserDeletes a FreeScout user.
Action
Get ConversationReturns one FreeScout conversation by ID, with its threads and tags.
Action
Get Current UserReturns the FreeScout user who owns the API key (works only with a per-user API key).
Action
Get CustomerReturns one FreeScout customer by ID, with their name, company, emails and phones.
Action
Get ReportReturns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
Action
Get UserReturns one FreeScout user by ID.
Action
List ConversationsReturns FreeScout conversations matching the filters you give, newest first.
Action
List Conversation TimelogsReturns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
Action
List CustomersReturns FreeScout customers matching the filters you give, such as email or name.
Action
List Mailbox Custom FieldsReturns the custom fields defined for a FreeScout mailbox.
Action
List MailboxesReturns the FreeScout mailboxes, optionally only those a given user can access.
Action
List Mailbox FoldersReturns the folders of a FreeScout mailbox with their conversation counts.
Action
List TagsReturns FreeScout tags, optionally only the tags on one conversation.
Action
List TimelogsReturns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
Action
List UsersReturns FreeScout users, optionally looked up by email.
Action
Update ConversationChanges a FreeScout conversation's status, assignee, mailbox, customer or subject.
Action
Update Conversation Custom FieldsSets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
Action
Update Conversation TagsReplaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
Action
Update CustomerUpdates a FreeScout customer's name, contact details, company or notes.
Action
Update Customer FieldsSets one customer field value on a FreeScout customer (Customer Fields module).
Trigger
New ClientTriggers when a new client is created.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ExpenseTriggers when an expense is created.
Trigger
New Exported Invoice (Bookkeeping)Triggers when a new invoice is exported (for the bookkeeping).
Trigger
New Incoming PaymentTriggers when a new incoming payment is created.
Trigger
New InvoiceTriggers when a new invoice is created.
Trigger
New Invoice StatusTriggers when the status of an invoice is changed.
Trigger
New OfferTriggers when a new offer is created.
Trigger
New Outgoing PaymentTriggers when a new outgoing payment is created.
Trigger
New Planning EntryTriggers when a new Planning Entry is created.
Trigger
New PresenceTriggers when a new Presence is created.
Trigger
New Project AssignmentTriggers when a person is assigned to a project.
Trigger
New PurchaseTriggers when a new purchase is created.
Trigger
New Recurred ExpenseTriggers when an expense is recurred.
Trigger
New TaskTriggers when a new task is created.
Trigger
New Time EntryTriggers when a new time entry is created.
Trigger
Unarchived ProjectTriggers when a project is made active again.
Trigger
Updated CompanyTriggers when a company was updated.
Trigger
Updated ExpenseTriggers when an expense was updated.
Trigger
Updated InvoiceTriggers when an invoice was updated.
Trigger
Updated LeadTriggers when a lead was updated.
Trigger
Updated Planning EntryTriggers when a Planning Entry was updated.
Trigger
Updated PresenceTriggers when a Presence was updated.
Trigger
Updated ProjectTriggers when a project was updated.
Trigger
Updated PurchaseTriggers when a purchase was updated.
Trigger
Updated Time EntryTriggers when a time entry was updated.
Action
Create CommentCreates a new Comment.
Action
Create CompanyCreates a new company (customer only).
Action
Create ContactCreates a new contact person.
Action
Create ExpenseCreates a new Expense.
Action
Create Incoming PaymentCreates a new incoming payment.
Action
Create LeadCreates a new lead.
Action
Create Outgoing PaymentCreates a new outgoing payment.
Action
Create ProjectCreates a new Project.
Action
Create PurchaseCreates a new Purchase.
Action
Create TaskCreates a new project task.
Action
Create Time EntryCreate a new time entry.
Action
Find CompanyFinds an existing Company.
Action
Find ContactFinds an existing Contact.
Action
Find ExpenseFinds an existing Expense.
Action
Find InvoiceFinds an existing Invoice.
Action
Find LeadFinds an existing lead.
Action
Find OfferFinds an existing Offer.
Action
Find Planning EntryFinds an existing Planning Entry.
Action
Find ProjectFinds an existing project.
Action
Find PurchaseFinds an existing Purchase.
Action
Find TaskFinds an active Task for a Project.
Action
Find Time EntryFinds an existing Time Entry.
Action
Find UserFinds an existing active user.
Action
Record PresenceRecord a new presence.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
FreeScout and MOCO, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in MOCO when something happens in FreeScout?
Any of MOCO's 24 actions, including Create Comment, Create Company, Create Contact and Create Expense. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from MOCO to FreeScout?
Yes. When something happens in MOCO, your agent can act in FreeScout too. This page covers both directions: MOCO's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or MOCO?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and MOCO without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.