Integration
Connect FreeScout and Jiminny
When Conversation Created fires in FreeScout, your agent runs Get Conversation in Jiminny, or New Conversation in Jiminny to Update Conversation in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Jiminny to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Jiminny can do together
From FreeScout to Jiminny
When Conversation Created in FreeScout
then Get Conversation in Jiminny
From Jiminny to FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Jiminny
Triggers and actions 4 triggers · 45 actions
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
- New Conversation
Triggers when a new conversation (call or meeting) is recorded in Jiminny.
- Get Action Items
Returns the action items Jiminny's AI extracted from a conversation.
- Get AI Report
Returns one AI report with its latest result.
- Get AI Report Download URL
Returns a download link, valid for 15 minutes, for a generated AI report.
- Get AI Report Status
Returns the generation status of an AI report's latest result.
- Get AI Scorecard
Returns the AI scorecards for one conversation.
- Get Conversation
Returns one Jiminny conversation (call or meeting) by its ID, with its participants and details.
- Get Matched Topics
Returns the topics (keyword triggers) matched in a conversation.
- Get Questions
Returns the questions asked during a conversation.
- Get Summary
Returns the AI summary of a conversation.
- Get Transcript
Returns the transcript of a conversation as speaker segments.
- List AI Reports
Returns AI reports shared with at least one team.
- List AI Scorecards
Returns AI scorecards for conversations in a date range.
- List Automated Call Scores
Returns automated call scores.
- List Coaching Feedback
Returns coaching feedback given in a date range.
- List Comments
Returns comments left on conversations.
- List Conversations
Returns conversations (calls and meetings) in a date range.
- List Listens
Returns times conversations were played back in a date range.
- List Topics
Returns the team's topics (keyword triggers).
- List Users
Returns the users on the Jiminny team.
- Upload Conversation
Uploads a recording from a URL to create a new conversation in Jiminny, returning the new conversation's ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from FreeScout
FreeScout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
FreeScout to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
FreeScout to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
FreeScout to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
FreeScout to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
FreeScout to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Jiminny
Google Drive to JiminnyGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to JiminnyActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
FreeScout and Jiminny, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Jiminny when something happens in FreeScout?
Any of Jiminny's 20 actions, including Upload Conversation, Get Action Items, Get AI Report and Get AI Report Download URL. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Jiminny to FreeScout?
Yes. When something happens in Jiminny, your agent can act in FreeScout too. This page covers both directions: Jiminny's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Jiminny?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Jiminny without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.