Integration
Connect FreeScout and Grist
When Conversation Created fires in FreeScout, your agent runs Create or Update Record in Grist, or New or Updated Record in Grist to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Grist to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Grist can do together
From FreeScout to Grist
When Conversation Created in FreeScout
then Create or Update Record in Grist
From Grist to FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Grist
Triggers and actions 7 triggers · 46 actions
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
- New or Updated Record
Triggered when a row in a Grist table is created or updated.
- New or Updated Record (Instant)
Triggers when a Record is updated, or a new Record is added.
- New Record
Triggered when a new row is added to a Grist table.
- New Record (Instant)
Triggers when a new Record is created
- Add Column
Adds a column to a table in a Grist document.
- Add Table
Creates a new table in a Grist document, optionally with a starting set of columns.
- Create Document
Creates a new document in a Grist workspace and returns its document ID.
- Create or Update Record
Adds a row to a Grist table, or updates the existing row when the match column already holds the match value. Returns the row ID.
- Create Record
Adds a new row to a Grist table and returns its row ID.
- Create Workspace
Creates a new workspace in a Grist organization and returns its ID.
- Delete Document
Deletes a Grist document permanently.
- Delete Records
Deletes one or more rows from a Grist table by row ID.
- Delete Workspace
Deletes a Grist workspace along with every document inside it.
- Find Record
Searches a Grist table for a row whose column holds a given value and returns that row's ID and column values.
- Get Document
Returns the details of one Grist document — its name, web address, workspace, and organization.
- Get Org
Returns the details of one Grist organization (team site) — its name, subdomain, owner, and your access level.
- Get Workspace
Returns the details of one Grist workspace, including the documents it contains.
- List Columns
Returns the columns of a Grist table, with each column's ID, label, and type.
- List Orgs
Returns every Grist organization (team site) this connection can reach.
- List Tables
Returns the tables in a Grist document.
- List Workspaces
Returns the workspaces in a Grist organization, each with the documents it contains.
- Run SQL Query
Runs a read-only SELECT statement against a Grist document and returns the rows.
- Update Document
Renames a Grist document or changes whether it is pinned. Anything left blank stays as it is.
- Update Record
Changes the column values of one row in a Grist table. Columns left blank keep their current values.
- Update Workspace
Renames a Grist workspace.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from FreeScout
FreeScout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
FreeScout to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
FreeScout to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
FreeScout to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
FreeScout to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
FreeScout to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Grist
MySQL to GristConnect directly to a MySQL database and run SQL statements from your automations.
Fillout Forms to GristCreate powerful forms, surveys and quizzes your audience will answer with Fillout Forms.
Google Tasks to GristGoogle Tasks provides a simple to-do list and task management system integrated into Gmail and Google...
ActiveCampaign to GristActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
FreeScout and Grist, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Grist when something happens in FreeScout?
Any of Grist's 21 actions, including Create Document, Create or Update Record, Create Record and Create Workspace. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Grist to FreeScout?
Yes. When something happens in Grist, your agent can act in FreeScout too. This page covers both directions: Grist's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Grist?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Grist without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.