Integration
Connect FreeScout and Google Forms
When Conversation Created fires in FreeScout, your agent runs Add Question in Google Forms, or New Form Response in Google Forms to Create Customer in FreeScout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeScout and Google Forms to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What FreeScout and Google Forms can do together
From FreeScout to Google Forms
When Conversation Created in FreeScout
then Add Question in Google Forms
When New Customer in FreeScout
then Create Form in Google Forms
From Google Forms to FreeScout
When New Form Response in Google Forms
then Create Customer in FreeScout
When New or Updated Form Response in Google Forms
then Update Customer in FreeScout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeScout and Google Forms
Triggers and actions 5 triggers · 31 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in FreeScout.
Trigger
New CustomerTriggers when a new customer is created in FreeScout.
Trigger
New or Updated ConversationTriggers when a FreeScout conversation is created or updated.
Action
Create CustomerCreates a FreeScout customer. If a customer with the email already exists, none is created.
Action
Create ThreadAdds a customer reply, agent reply or internal note to a FreeScout conversation.
Action
Create TimelogLogs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
Action
Create UserCreates a regular FreeScout user (no invitation email; no mailbox access by default).
Action
Delete ConversationDeletes a FreeScout conversation permanently.
Action
Delete UserDeletes a FreeScout user.
Action
Get ConversationReturns one FreeScout conversation by ID, with its threads and tags.
Action
Get Current UserReturns the FreeScout user who owns the API key (works only with a per-user API key).
Action
Get CustomerReturns one FreeScout customer by ID, with their name, company, emails and phones.
Action
Get ReportReturns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
Action
Get UserReturns one FreeScout user by ID.
Action
List ConversationsReturns FreeScout conversations matching the filters you give, newest first.
Action
List Conversation TimelogsReturns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
Action
List CustomersReturns FreeScout customers matching the filters you give, such as email or name.
Action
List Mailbox Custom FieldsReturns the custom fields defined for a FreeScout mailbox.
Action
List MailboxesReturns the FreeScout mailboxes, optionally only those a given user can access.
Action
List Mailbox FoldersReturns the folders of a FreeScout mailbox with their conversation counts.
Action
List TagsReturns FreeScout tags, optionally only the tags on one conversation.
Action
List TimelogsReturns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
Action
List UsersReturns FreeScout users, optionally looked up by email.
Action
Update ConversationChanges a FreeScout conversation's status, assignee, mailbox, customer or subject.
Action
Update Conversation Custom FieldsSets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
Action
Update Conversation TagsReplaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
Action
Update CustomerUpdates a FreeScout customer's name, contact details, company or notes.
Action
Update Customer FieldsSets one customer field value on a FreeScout customer (Customer Fields module).
Trigger
New Form ResponseTriggers when a new form response is received.
Trigger
New or Updated Form ResponseTriggers when a form response is added or modified.
Action
Add QuestionAdds a question (short answer, paragraph, multiple choice, checkboxes or drop-down) to an existing form.
Action
Create FormCreates a new, empty Google Form with a title. Add questions with Add Question.
Action
Get FormReturns a form's title, description, responder link and questions.
Action
Get Form ResponseReturns one response submitted to a form, with its answers.
Action
List Form ResponsesReturns the responses submitted to a form, with each response's answers.
Action
Update Form InfoUpdates a form's title and/or description; a field left blank is kept.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from FreeScout
FreeScout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
FreeScout to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
FreeScout to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
FreeScout to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
FreeScout to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
FreeScout to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Google Forms
AWeber to Google FormsAWeber provides professional email marketing software and services.
Gmail to Google FormsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Google FormsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Google FormsGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to Google FormsActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to Google FormsOrganize anything with Airtable, a modern database created for everyone.
Questions
FreeScout and Google Forms, answered
What can start an automation from FreeScout?
Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Google Forms when something happens in FreeScout?
Any of Google Forms's 6 actions, including Create Form, Update Form Info, Add Question and Get Form. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Google Forms to FreeScout?
Yes. When something happens in Google Forms, your agent can act in FreeScout too. This page covers both directions: Google Forms's triggers and FreeScout's actions are listed here as well.
Do I have to build a connector for FreeScout or Google Forms?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeScout and Google Forms without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.