--- title: "Connect Freedcamp and SolarWinds Service Desk - APIANT.ai" description: "When \"New Issue\" fires in Freedcamp, your agent runs \"Add comment\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/freedcamp-to-solarwinds-service-desk" --- # Connect Freedcamp and SolarWinds Service Desk When **New Issue** fires in [Freedcamp](https://apiant.ai/connections/freedcamp), your agent runs **Add comment** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Create Task** in Freedcamp. Describe the whole flow and it is built, tested on every scenario and kept running. Freedcamp **5** triggers Freedcamp **15** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Freedcamp and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Freedcamp and SolarWinds Service Desk can do together ### From Freedcamp to SolarWinds Service Desk - When **New Issue** in Freedcamp then **Add comment** in SolarWinds Service Desk - When **New Milestone** in Freedcamp then **Add department** in SolarWinds Service Desk ### From SolarWinds Service Desk to Freedcamp - When **New Asset** in SolarWinds Service Desk then **Create Task** in Freedcamp - When **New Change** in SolarWinds Service Desk then **Update Task** in Freedcamp Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Freedcamp and SolarWinds Service Desk ## Triggers and actions 15 triggers · 44 actions - Trigger **New Issue** Triggers when a new issue is filed in Freedcamp's issue tracker. The project must have the Issue Tracker app enabled. - Trigger **New Milestone** Triggers when a new milestone is created in Freedcamp. The project must have the Milestones app enabled. - Trigger **New Project Created** Triggers when a new project is created in your Freedcamp account. - Trigger **Task Assigned to Me** Triggers when a task assigned to you appears in Freedcamp. - Trigger **Task Completed** Triggers when a Freedcamp task is marked completed. - Action **Add Comment** Adds a comment to a Freedcamp task and returns the created comment, including its direct link. - Action **Add Discussion Comment** Adds a comment to a Freedcamp discussion and returns the created comment, including its direct link. - Action **Create Project** Creates a new Freedcamp project and returns it. Put it in an existing project group by ID, or name a group and Freedcamp creates it. - Action **Create Task** Creates a task in a Freedcamp project and returns it, including its direct link. Optionally set the list, priority, assignee, dates, a parent task or a recurrence rule. - Action **Get Current User** Returns the Freedcamp account the connection belongs to: the signed-in user's ID and profile, plus the projects and project groups they can see. - Action **Get Project** Returns one Freedcamp project by ID, including its group, your role, the apps enabled on it, its members and any custom fields. - Action **Get Task** Returns one Freedcamp task by ID, including its list, priority, status, assignee, dates and comments. - Action **Get Tasks** Returns Freedcamp tasks, optionally filtered by project, status, assignee or due-date range. Custom field values are included. - Action **List Issues** Returns issues from a Freedcamp project's issue tracker, optionally filtered by type, priority, status, assignee or due-date range. The project must have the Issue Tracker app enabled. - Action **List Milestones** Returns milestones from Freedcamp, optionally filtered by project, status, assignee or due-date range. The project must have the Milestones app enabled. - Action **List Time Records** Returns logged time records from Freedcamp, optionally filtered by project, user or date range. The project must have the Time Tracking app enabled. - Action **List Users** Returns the Freedcamp users you share projects with, or just the members of one project when you supply a project ID. - Action **Notifications** Returns the unread notifications for a Freedcamp project, optionally limited to items you follow. - Action **Show Projects** Returns every Freedcamp project you can see, with its group, color, permissions and enabled apps. - Action **Update Task** Updates an existing Freedcamp task. Only the fields you fill in are changed. - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **Freedcamp** Freedcamp is a project management tool equipt with all the tools you need to work with your team and...](https://apiant.ai/connections/freedcamp) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from Freedcamp - [ **Freedcamp to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freedcamp-to-hubspot) - [ **Freedcamp to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freedcamp-to-salesforce) - [ **Freedcamp to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freedcamp-to-slack) - [ **Freedcamp to Google Sheets** Google Sheets](https://apiant.ai/connect/freedcamp-to-google-sheets) - [ **Freedcamp to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/freedcamp-to-gmail) - [ **Freedcamp to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/freedcamp-to-google-calendar) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## Freedcamp and SolarWinds Service Desk, answered ### ### What can start an automation from Freedcamp? Any of Freedcamp's 5 triggers in the catalog, including New Issue, New Milestone, New Project Created and Task Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in Freedcamp? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to Freedcamp? Yes. When something happens in SolarWinds Service Desk, your agent can act in Freedcamp too. This page covers both directions: SolarWinds Service Desk's triggers and Freedcamp's actions are listed here as well. ### ### Do I have to build a connector for Freedcamp or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Freedcamp and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.