Connect Frame.io and Relatel

Both apps 47Frame.io 24Relatel 23

• Trigger
  Comment Completed

  Triggers when a comment is marked as completed. Shows live data from your projects.

• Trigger
  Comment Created

  Triggers when a new comment is created.

• Trigger
  Comment Updated

  Triggers when a comment is updated.

• Trigger
  File Created

  Triggers when a file is first created, but before it is uploaded and processed.

• Trigger
  File Deleted

  Triggers when a file is deleted. Note: Only deletion metadata is available, not the original file content.

• Trigger
  File Ready

  Triggers when a newly uploaded file has been fully processed and is available for preview, comments, sharing, and downloads.

• Trigger
  File Upload Completed

  Triggers when a file has been fully uploaded to Frame.io and is ready for processing.

• Trigger
  Metadata Value Updated

  Triggers when a metadata value is updated. Shows live data from your projects. Prioritizes Status field changes (Approved, In Review, etc.) for workflow automation.

• Trigger
  Project Created

  Triggers when a new project is created. Shows live data from your workspace.

• Action
  Create Comment

  Creates a new comment on a file.

• Action
  Create Folder

  Creates a new folder within a project.

• Action
  Create Project

  Creates a new project within a workspace.

• Action
  Create Share

  Creates a new share.

• Action
  Create Version Stack

  Create a new version stack to group related asset versions together.

• Action
  Create Workspace

  Creates a new workspace within an account.

• Action
  Custom API Request (SDK)

  Make a custom request to the Frame.io v4 API using the official SDK with guided method selection.

• Action
  Delete File

  deletes a file, firing the file.deleted webhook.

• Action
  Show Project Details

  Get detailed information about a specific project.

• Action
  Show Share

  Returns one share by id.

• Action
  Show Workspace

  Returns a single workspace's details.

• Action
  Update Comment

  Updates an existing comment with new text, annotation, or completion status.

• Action
  Update File Metadata

  sets metadata field values (field_definition_id + value) on one or more file_ids; fires metadata.value.updated.

• Action
  Update Project

  Updates an existing project name, status, or access restrictions.

• Action
  Upload File From URL

  Upload a file to Frame.io from a remote URL (like Google Drive, AWS S3, etc.)

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.