--- title: "Connect Frame.io and Groove - APIANT.ai" description: "When \"Comment Completed\" fires in Frame.io, your agent runs \"Add label to ticket\" in Groove, or \"Customer Added\" in Groove to \"Create Comment\" in Frame.io." canonical: "https://apiant.ai/connect/frame-io-v4-to-groove" --- # Connect Frame.io and Groove When **Comment Completed** fires in [Frame.io](https://apiant.ai/connections/frame-io-v4), your agent runs **Add label to ticket** in [Groove](https://apiant.ai/connections/groove), or **Customer Added** in Groove to **Create Comment** in Frame.io. Describe the whole flow and it is built, tested on every scenario and kept running. Frame.io **9** triggers Frame.io **15** actions Groove **9** triggers Groove **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Frame.io and Groove to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Frame.io and Groove can do together ### From Frame.io to Groove - When **Comment Completed** in Frame.io then **Add label to ticket** in Groove - When **Comment Created** in Frame.io then **Add message** in Groove ### From Groove to Frame.io - When **Customer Added** in Groove then **Create Comment** in Frame.io - When **Note Added** in Groove then **Create Project** in Frame.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Frame.io and Groove ## Triggers and actions 18 triggers · 30 actions - Trigger **Comment Completed** Triggers when a comment is marked as completed. Shows live data from your projects. - Trigger **Comment Created** Triggers when a new comment is created. - Trigger **Comment Updated** Triggers when a comment is updated. - Trigger **File Created** Triggers when a file is first created, but before it is uploaded and processed. - Trigger **File Deleted** Triggers when a file is deleted. Note: Only deletion metadata is available, not the original file content. - Trigger **File Ready** Triggers when a newly uploaded file has been fully processed and is available for preview, comments, sharing, and downloads. - Trigger **File Upload Completed** Triggers when a file has been fully uploaded to Frame.io and is ready for processing. - Trigger **Metadata Value Updated** Triggers when a metadata value is updated. Shows live data from your projects. Prioritizes Status field changes (Approved, In Review, etc.) for workflow automation. - Trigger **Project Created** Triggers when a new project is created. Shows live data from your workspace. - Action **Create Comment** Creates a new comment on a file. - Action **Create Folder** Creates a new folder within a project. - Action **Create Project** Creates a new project within a workspace. - Action **Create Share** Creates a new share. - Action **Create Version Stack** Create a new version stack to group related asset versions together. - Action **Create Workspace** Creates a new workspace within an account. - Action **Custom API Request (SDK)** Make a custom request to the Frame.io v4 API using the official SDK with guided method selection. - Action **Delete File** deletes a file, firing the file.deleted webhook. - Action **Show Project Details** Get detailed information about a specific project. - Action **Show Share** Returns one share by id. - Action **Show Workspace** Returns a single workspace's details. - Action **Update Comment** Updates an existing comment with new text, annotation, or completion status. - Action **Update File Metadata** sets metadata field values (field_definition_id + value) on one or more file_ids; fires metadata.value.updated. - Action **Update Project** Updates an existing project name, status, or access restrictions. - Action **Upload File From URL** Upload a file to Frame.io from a remote URL (like Google Drive, AWS S3, etc.) - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. ## Each app on its own - [ **Frame.io** Frame.io is Adobe's video review and collaboration platform.](https://apiant.ai/connections/frame-io-v4) - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) Reviews ## What our customers say ## More from Frame.io - [ **Frame.io to Mozilla Remote Settings** Remote Settings PROD](https://apiant.ai/connect/frame-io-v4-to-mozilla-remote-settings) - [ **Frame.io to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/frame-io-v4-to-hubspot) - [ **Frame.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/frame-io-v4-to-salesforce) - [ **Frame.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/frame-io-v4-to-slack) - [ **Frame.io to Google Sheets** Google Sheets](https://apiant.ai/connect/frame-io-v4-to-google-sheets) - [ **Frame.io to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/frame-io-v4-to-gmail) ## More into Groove - [ **Google Sheets to Groove** Google Sheets](https://apiant.ai/connect/google-sheets-to-groove) - [ **Gmail to Groove** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-groove) - [ **Google Calendar to Groove** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-groove) - [ **Google Drive to Groove** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-groove) - [ **ActiveCampaign to Groove** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-groove) - [ **Airtable to Groove** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-groove) Questions ## Frame.io and Groove, answered ### ### What can start an automation from Frame.io? Any of Frame.io's 9 triggers in the catalog, including Comment Completed, Comment Created, Comment Updated and File Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Groove when something happens in Frame.io? Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Groove to Frame.io? Yes. When something happens in Groove, your agent can act in Frame.io too. This page covers both directions: Groove's triggers and Frame.io's actions are listed here as well. ### ### Do I have to build a connector for Frame.io or Groove? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Frame.io and Groove without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.