--- title: "Connect Formstack to LiveChatAI - APIANT.ai" description: "When \"New Form\" fires in Formstack, your agent runs \"Send Message\" in LiveChatAI." canonical: "https://apiant.ai/connect/formstack-to-livechatai" --- # Connect Formstack to LiveChatAI When **New Form** fires in [Formstack](https://apiant.ai/connections/formstack), your agent runs **Send Message** in [LiveChatAI](https://apiant.ai/connections/livechatai). Describe the whole flow and it is built, tested on every scenario and kept running. Formstack **1** trigger Formstack **18** actions LiveChatAI **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Formstack and LiveChatAI to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Formstack can start in LiveChatAI - When **New Form** in Formstack then **Send Message** in LiveChatAI - When **New Form** in Formstack then **Add agent** in LiveChatAI Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Formstack and LiveChatAI ## Triggers and actions 1 trigger · 32 actions - Trigger **New Form** Triggers when a new form is created in the account. - Action **Copy Form** Create a copy of an existing form. - Action **Create Folder** Create a new form folder. - Action **Create Form** Create a new form. - Action **Create Form Field** Add a new field to a form. - Action **Create Submission** Submit data to a form. Field values are passed as field_ keys. - Action **Create Webhook** Create a webhook on a form that POSTs to a URL when a submission is received. - Action **Delete folder** Delete a folder. - Action **Delete Form** Delete a form by ID. - Action **Delete Submission** Delete a submission by ID. - Action **Delete Webhook** Delete a webhook by ID. - Action **Get folder** Get a folder by id. - Action **Get Form** Retrieve details for a single form by ID. - Action **Get form field** Get one field on a form. - Action **List Form Confirmations** List confirmation emails configured on a form. - Action **List Form Fields** List all fields on a form. - Action **List form notifications** List notification emails for a form. - Action **List Webhooks** List webhooks configured on a form. - Action **Update folder** Update a folder. - Action **Add agent** Create a new AI agent. - Action **Add conversation** Creates a new conversation for an agent (chatbot) without sending a message, returning the new conversation id and the contact id. - Action **Delete agent** Permanently deletes an agent from your LiveChatAI account. - Action **End conversation** Mark a conversation as ended/closed. - Action **Find Conversations** Returns up to 100 conversations for an agent (chatbot) that match the specified filters such as status, date range, assignee, sentiment, topic, channel or saved inbox view. - Action **Get agent** Retrieve a single LiveChatAI agent (chatbot) by its ID or slug. - Action **Get contact** Retrieve a LiveChatAI contact by its id, including their custom attributes. - Action **Get conversation** Retrieve a LiveChatAI conversation, including its messages. - Action **List agents** List all AI agents on the account. - Action **List contacts** Lists contacts for a LiveChatAI agent (up to 100 per call). - Action **List data sources** Lists the training data sources (websites, text, Q&A pairs and uploaded files) of a LiveChatAI agent, optionally filtered by type or search text. - Action **Make an API Call** - Action **Reply to conversation** Sends a reply as an agent to a LiveChatAI conversation. - Action **Send Message** Automates communication by sending messages through various channels, saving you time and effort. ## Each app on its own - [ **Formstack** Formstack is an online form builder and workplace productivity platform.](https://apiant.ai/connections/formstack) - [ **LiveChatAI** LiveChatAI is an AI chatbot platform that automates customer support, streamlines workflows, and enhances...](https://apiant.ai/connections/livechatai) Reviews ## What our customers say ## More from Formstack - [ **Formstack to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/formstack-to-klaviyo) - [ **Formstack to Streak** Streak is a flexible CRM and process management system that lives inside your Gmail inbox.](https://apiant.ai/connect/formstack-to-streak) - [ **Formstack to NetHunt CRM** NetHunt CRM ties to Gmail and other Google Workspace apps you work in, automates data flow, and makes...](https://apiant.ai/connect/formstack-to-nethunt-crm) - [ **Formstack to Pushbullet** Pushbullet lets you send and receive pushes (notes, links, files) across your devices and to people, and...](https://apiant.ai/connect/formstack-to-pushbullet) - [ **Formstack to Wrike** Wrike is a flexible project management and collaboration platform that enables you to organize your...](https://apiant.ai/connect/formstack-to-wrike) - [ **Formstack to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/formstack-to-hubspot) ## More into LiveChatAI - [ **HubSpot to LiveChatAI** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-livechatai) - [ **Salesforce to LiveChatAI** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-livechatai) - [ **Slack to LiveChatAI** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-livechatai) - [ **Google Sheets to LiveChatAI** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-livechatai) - [ **Gmail to LiveChatAI** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-livechatai) - [ **Google Calendar to LiveChatAI** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-livechatai) Questions ## Formstack and LiveChatAI, answered ### ### What can start an automation from Formstack? Any of Formstack's 1 trigger in the catalog, including New Form. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveChatAI when something happens in Formstack? Any of LiveChatAI's 14 actions, including Send Message, Add agent, Add conversation and End conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveChatAI to Formstack? LiveChatAI has no triggers in the catalog today, so automations start in Formstack. If you need the other direction, ask: your agent reads LiveChatAI's API documentation and adds it. ### ### Do I have to build a connector for Formstack or LiveChatAI? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Formstack and LiveChatAI without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.