--- title: "Connect FormHug and Syncro - APIANT.ai" description: "When \"New Or Updated Submission\" fires in FormHug, your agent runs \"Create Contact\" in Syncro, or \"New Customer\" in Syncro to \"Get current user\" in FormHug." canonical: "https://apiant.ai/connect/formhug-to-syncro" --- # Connect FormHug and Syncro When **New Or Updated Submission** fires in [FormHug](https://apiant.ai/connections/formhug), your agent runs **Create Contact** in [Syncro](https://apiant.ai/connections/syncro), or **New Customer** in Syncro to **Get current user** in FormHug. Describe the whole flow and it is built, tested on every scenario and kept running. FormHug **1** trigger FormHug **11** actions Syncro **4** triggers Syncro **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want FormHug and Syncro to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What FormHug and Syncro can do together ### From FormHug to Syncro - When **New Or Updated Submission** in FormHug then **Create Contact** in Syncro - When **New Or Updated Submission** in FormHug then **Create Customer** in Syncro ### From Syncro to FormHug - When **New Customer** in Syncro then **Get current user** in FormHug - When **New Invoice** in Syncro then **Add entry** in FormHug Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with FormHug and Syncro ## Triggers and actions 5 triggers · 22 actions - Trigger **New Or Updated Submission** Triggers when a submission is created or edited on the chosen form. - Action **Add entry** Creates a new entry (submission) on one of your FormHug forms. - Action **Add folder** Creates a new folder for organizing forms, at the root or inside an existing folder. - Action **Add form** Creates a new FormHug form, optionally with initial questions, locale, timezone, folder and header theme. - Action **Get current user** Returns the FormHug user associated with the connected account, including their billing account and current subscription plan. - Action **Get entry** Returns one submitted entry of a form, including every answer keyed by the form field's API code. - Action **Get form** Returns a form's details, including its name, settings, folder and the full list of its fields. - Action **List entries** Returns the entries (submissions) of one of your forms, optionally filtered and sorted. - Action **List folders** Returns all folders owned by the connected FormHug user, newest first. - Action **List forms** Returns the forms you created or that were shared with you, optionally filtered by name or folder. - Action **Update entry** Updates an existing entry on a form. Only the fields you supply change; all other answers stay as they are. - Action **Update form** Updates a form's name, description, locale, timezone, layout or question list. Only the values you provide are changed. - Trigger **New Customer** Triggers when a new customer is created in Syncro. - Trigger **New Invoice** Triggers when a new invoice is created in Syncro. - Trigger **New RMM Alert** Triggers when a new RMM alert is raised on a monitored asset in Syncro. - Trigger **Ticket Status Changed** Triggers when a Syncro ticket moves to a different status. - Action **Create Appointment** Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians. - Action **Create Contact** Creates a contact under an existing Syncro customer. - Action **Create Customer** Creates a new customer in Syncro with contact details, address, and notification preferences. - Action **Create Estimate** Creates an estimate for a customer in Syncro, optionally with line items. - Action **Create Lead** Creates a new lead in Syncro with the contact details and optional ticket information you provide. - Action **Create Ticket** Creates a ticket for a customer in Syncro. - Action **Create Ticket Timer Entry** Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes. - Action **Find Customer** Finds customers by search text, email, name, business name or ID and returns the matching customers. - Action **Update Contact** Updates an existing contact in Syncro, changing its name, address, email, phone and other details. - Action **Update Customer** Updates an existing customer in Syncro. Only the fields you fill in are changed. - Action **Update Ticket** Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed. ## Each app on its own - [ **FormHug** FormHug is an AI-powered form builder for registrations, surveys, quizzes, assessments, bookings, and...](https://apiant.ai/connections/formhug) - [ **Syncro** Syncro is a platform to manage your IT Consulting / Managed Services business with CRM, Ticketing...](https://apiant.ai/connections/syncro) Reviews ## What our customers say ## More from FormHug - [ **FormHug to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/formhug-to-hubspot) - [ **FormHug to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/formhug-to-salesforce) - [ **FormHug to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/formhug-to-slack) - [ **FormHug to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/formhug-to-google-sheets) - [ **FormHug to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/formhug-to-gmail) - [ **FormHug to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/formhug-to-google-calendar) ## More into Syncro - [ **HubSpot to Syncro** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-syncro) - [ **Salesforce to Syncro** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-syncro) - [ **Slack to Syncro** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-syncro) - [ **Google Sheets to Syncro** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-syncro) - [ **Gmail to Syncro** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-syncro) - [ **Google Calendar to Syncro** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-syncro) Questions ## FormHug and Syncro, answered ### ### What can start an automation from FormHug? Any of FormHug's 1 trigger in the catalog, including New Or Updated Submission. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Syncro when something happens in FormHug? Any of Syncro's 11 actions, including Create Appointment, Create Contact, Create Customer and Create Estimate. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Syncro to FormHug? Yes. When something happens in Syncro, your agent can act in FormHug too. This page covers both directions: Syncro's triggers and FormHug's actions are listed here as well. ### ### Do I have to build a connector for FormHug or Syncro? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use FormHug and Syncro without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.