Integration
Connect Follow Up Boss and Loop Returns
When Deal Stage Updated fires in Follow Up Boss, your agent runs Create Allowlist Item in Loop Returns, or New Return Created in Loop Returns to Add Tags to a Contact in Follow Up Boss. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Follow Up Boss and Loop Returns to do together?
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Claude Code
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claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
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Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Follow Up Boss and Loop Returns can do together
From Follow Up Boss to Loop Returns
When Deal Stage Updated in Follow Up Boss
then Create Allowlist Item in Loop Returns
From Loop Returns to Follow Up Boss
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Follow Up Boss and Loop Returns
Triggers and actions 10 triggers · 111 actions
- Deal Stage Updated
Triggers when a deal in Follow Up Boss is updated, including when it moves to a new pipeline stage.
- New Appointment
Triggers when a new appointment is created in Follow Up Boss.
- New Contact
Triggers when a new contact is added in Follow Up Boss.
- New Deal
Triggers when a new deal is created in Follow Up Boss.
- New task
Triggers when a new task is created in Follow Up Boss, optionally limited to a person, assignee, type or due range.
- Person Stage Updated
Triggers when a contact (person) in Follow Up Boss moves to a different stage.
- Tag Added to Contact
Triggers when one or more tags are added to a contact in Follow Up Boss.
- Updated Contact
Triggers when a contact is added or updated in Follow Up Boss.
- Add appointment
Creates an appointment in Follow Up Boss, optionally inviting users and contacts.
- Add Collaborators
Sets the collaborating users on a Follow Up Boss contact.
- Add Tags to a Contact
Adds one or more tags to a Follow Up Boss contact, keeping the tags the contact already has.
- Apply an Action Plan to a Contact
Applies an existing action plan to a Follow Up Boss contact.
- Change Stage of a Contact
Moves a contact (person) in Follow Up Boss to a different stage.
- Create Contact Without Triggering Action Plans
Creates a contact (person) in Follow Up Boss directly, without running lead-flow automations, agent notifications or action plans.
- Create Deal
Creates a deal in Follow Up Boss in the chosen pipeline stage, optionally linked to contacts and agents.
- Create Note
Adds a note to a contact (person) in Follow Up Boss.
- Create Task
Creates a task on a Follow Up Boss contact, optionally assigned to an agent with a due date and reminder.
- Delete contact
Deletes a contact (person) from Follow Up Boss by its id.
- Find a Contact
Searches Follow Up Boss contacts by email, phone, name, stage, tags and other criteria, and returns the matching people.
- Get Action Plan Assignment
Returns one action plan assignment — which action plan is applied to which contact, and its status.
- Get Appointment
Returns a single Follow Up Boss appointment by its ID.
- Get Call
Returns a single call logged in Follow Up Boss, looked up by its ID.
- Get contact
Returns a Follow Up Boss contact (person) by ID, including custom fields.
- Get deal
Returns a single deal by its id, including its pipeline, stage, price, linked people and users, and any deal custom fields.
- Get Note
Returns a single note by its id, including its subject, body and the contact it belongs to.
- List Action Plan Assignments
Returns the action plans applied to a contact, or the contacts on an action plan.
- List tasks
Returns a list of tasks in Follow Up Boss, optionally filtered by contact, assigned agent, name, type, completion status or due date.
- List users
Returns the users (agents, brokers, lenders) in the Follow Up Boss account, optionally filtered by role, name or email.
- Log Call
Logs a phone call on a Follow Up Boss contact, with its outcome, note and duration.
- Pause an Action Plan for a Contact
Pauses an action plan that is running for a contact, so its remaining steps stop until it is resumed.
- Reassign Agent
Reassigns a Follow Up Boss contact to a different agent, by user id or agent name.
- Send Inquiry or Website Event
Sends a lead inquiry or website activity event (registration, property inquiry, viewed page, etc.) to Follow Up Boss, creating or updating the matching contact.
- Update appointment
Updates an existing appointment in Follow Up Boss, such as its time, title, invitees, type or outcome.
- Update Contact
Updates an existing contact (person) in Follow Up Boss, including names, emails, phones, tags, stage, assignment and custom fields.
- Update deal
Updates an existing deal in Follow Up Boss, including its stage, people, agents, price, dates and custom field values.
- Update note
Edits an existing note's subject, content, or associated contact in Follow Up Boss.
- Update task
Updates an existing task in Follow Up Boss, such as its name, type, assignee, related contact or completion status.
- New Return Created
Triggers when a new return is created in Loop.
- Return Status Updated
Triggers when a Loop return changes state (for example open to closed or cancelled).
- Add Product to Collection
Attach a product to a collection.
- Add Product to Collection by External ID
Attach a product to a collection by commerce `external_id`.
- Advanced Shipping Notice
This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of
- Cancel Draft Return
Cancel a draft return.
- Cancel Return
Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same
- Close Return
Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the
- Create Allowlist Item
Create an allowlist entry.
- Create Blocklist Item
Create a blocklist entry.
- Create Bulk Operation
Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.
- Create Destination
Create a destination.
- Create Fraud Report
Attach a fraud report to a return.
- Create Return Note
Post a new note to a return.
- Delete Allowlist Item
Delete an allowlist entry.
- Delete Blocklist Item
Delete a blocklist entry.
- Delete Collection
Delete a collection.
- Delete Collection by External ID
Delete a collection by its commerce `external_id`.
- Delete Customer
Delete a customer.
- Delete Customer by External ID
Delete a customer by its commerce `external_id`.
- Delete Destination
Delete a destination.
- Delete Inventory
Delete an inventory.
- Delete Inventory by External IDs
Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Delete Location
Delete a location.
- Delete Location by External ID
Delete a location by its commerce `external_id`.
- Delete Order
Delete a specific order.
- Delete Order by External ID
Delete a specific order by its commerce `external_id`.
- Delete Product by External ID
Delete a product by its commerce `external_id`.
- Delete Product from Collection
Delete a product from a collection.
- Delete Product from Collection by External ID
Delete a product from a collection by commerce `external_id`.
- Delete Product Variant
Delete a product variant.
- Delete Product Variant by External ID
Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Detailed Returns List
Pull a detailed list of returns created within a given timeframe.
- Finalize Items
Finalizes the returning items and cart items of the draft return.
- Flag Return
Flag a return in Loop for review. This will prevent automated processing and will require a human to go
- Get All Destinations
Retrieve all destinations.
- Get Allowlist Item
Retrieve an allowlist entry.
- Get Blocklist Item
Retrieve a blocklist entry.
- Get Bulk Operation
Get the details about a specific bulk operation.
- Get Collection
Get details about a single collection.
- Get Collection by External ID
Get details about a single collection by its commerce `external_id`.
- Get Customer
Get details about a single customer.
- Get Customer by External ID
Get details about a single customer by its commerce `external_id`.
- Get Destination Details
Get details for a single destination.
- Get Draft Return
Retrieves the details of a draft return, including its current state, returning items, cart items, and
- Get Inventory
Get inventory details for a product variant by location.
- Get Inventory by External IDs
Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Get Location
Get the details about a single location.
- Get Location by External ID
Get the details about a single location by its commerce `external_id`.
- Get Order
Get details about a specific order.
- Get Order by External ID
Get details about a specific order by its commerce `external_id`.
- Get Product by External ID
Get the details about a single product by its commerce `external_id`.
- Get Product Variant
Get the details about a single product variant.
- Get Product Variant by External ID
Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Get Return Details
Get the details of a specific return based on a return's ID,
- Get Return Notes
Get notes on a specific return using the return's ID.
- Get Shipment Information
Get high level information from a Happy Returns shipment.
- Get Shipment Items
Get all items for a Happy Returns shipment.
- Get Shipments
Get information about all Happy Returns shipments created within a given timeframe.
- List Allowlist Items
Retrieve a list of paginated allowlist entries.
- List Blocklist Items
Retrieve a list of paginated blocklist entries.
- List Bulk Operation Jobs
Retrieve a list of bulk operation jobs.
- List Bulk Operations
Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.
- List Collections
Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.
- List Customers
Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.
- List Inventories
Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.
- List Locations
Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.
- List Orders
List all orders.
- List Products
Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.
- List Product Variants
Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.
- Look Up Order Return Eligibility by Order Name
Report per-line-item return eligibility for an order, by its order name, without starting a return.
- Process Return
Process a return in Loop based on the return ID. Processing a return will archive it in Loop and
- Remove Cart Item
Removes a specific item from the draft return's cart.
- Remove Line Items
Remove one or more line items from an open return.
- Remove Returning Item
Removes a specific item from the draft return's ReturningItems.
- Set Address
Sets the return shipping address for the draft return.
- Set Credit Type
Sets the credit type for the draft return.
- Set Customer
Sets the customer information for the draft return.
- Set Processing Type
Sets the processing type (`regular` or `instant`) of the draft return.
- Set Returning Item Return Type
Sets the return type for a specific returning item.
- Submit Draft Return
Submits the draft return.
- Unfinalize Items
Reopens the returning items and cart items of the draft return for modification.
- Update Destination
Update a destination.
- Upsert Inventory
Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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What our customers say
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Questions
Follow Up Boss and Loop Returns, answered
What can start an automation from Follow Up Boss?
Any of Follow Up Boss's 8 triggers in the catalog, including Deal Stage Updated, New Appointment, New Contact and New Deal. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Loop Returns when something happens in Follow Up Boss?
Any of Loop Returns's 82 actions, including Create Allowlist Item, Create Blocklist Item, Create Bulk Operation and Create Destination. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Loop Returns to Follow Up Boss?
Yes. When something happens in Loop Returns, your agent can act in Follow Up Boss too. This page covers both directions: Loop Returns's triggers and Follow Up Boss's actions are listed here as well.
Do I have to build a connector for Follow Up Boss or Loop Returns?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Follow Up Boss and Loop Returns without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.