--- title: "Connect Fluentcrm and Trustpilot - APIANT.ai" description: "When \"New Contact\" fires in Fluentcrm, your agent runs \"Add Review Tags\" in Trustpilot." canonical: "https://apiant.ai/connect/fluentcrm-to-trustpilot" --- # Connect Fluentcrm and Trustpilot When **New Contact** fires in [Fluentcrm](https://apiant.ai/connections/fluentcrm), your agent runs **Add Review Tags** in [Trustpilot](https://apiant.ai/connections/trustpilot), or **New Product Review** in Trustpilot to **Add Note to Contact** in Fluentcrm. Describe the whole flow and it is built, tested on every scenario and kept running. Fluentcrm **1** trigger Fluentcrm **13** actions Trustpilot **2** triggers Trustpilot **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluentcrm and Trustpilot to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluentcrm and Trustpilot can do together ### From Fluentcrm to Trustpilot - When **New Contact** in Fluentcrm then **Add Review Tags** in Trustpilot - When **New Contact** in Fluentcrm then **Create Invitation** in Trustpilot ### From Trustpilot to Fluentcrm - When **New Product Review** in Trustpilot then **Add Note to Contact** in Fluentcrm - When **New Service Review** in Trustpilot then **Create Contact** in Fluentcrm Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluentcrm and Trustpilot ## Triggers and actions 3 triggers · 30 actions - Trigger **New Contact** Triggers when a new contact is added to FluentCRM, optionally only for a given tag, list or status. - Action **Add Note to Contact** Adds a note to a FluentCRM contact, with a title, description, note type and optional date. - Action **Create Contact** Creates a new contact in FluentCRM, optionally adding them to tags and lists. - Action **Create List** Creates a new contact list in FluentCRM and returns it. - Action **Create Tag** Creates a new tag in FluentCRM that you can use to organise contacts. - Action **Delete Contact** Permanently deletes a contact and all of its associated data from FluentCRM. - Action **Find Contacts** Finds FluentCRM contacts matching a search term (name, email or other contact details), optionally narrowed by tag, list, status or company. - Action **Get Contact** Returns one FluentCRM contact by its ID or email address, including its tags, lists and custom field values. - Action **List Contact Notes** Returns the notes recorded on a FluentCRM contact, optionally filtered by note title. - Action **List Lists** Returns all contact lists in FluentCRM, optionally filtered by a search term and sorted. - Action **List Tags** Returns the tags defined in your FluentCRM account, optionally filtered by a search term and sorted. - Action **Send Double Opt-in Email** Sends a double opt-in confirmation email to a contact who is not yet subscribed. - Action **Track Event** Records a custom event on a FluentCRM contact, or increments its counter if the same event was already tracked for that contact. - Action **Update Contact** Updates an existing FluentCRM contact's details and custom field values, and adds or removes tags and lists. - Trigger **New Product Review** Triggers when a customer writes a new product review. - Trigger **New Service Review** Triggers when a customer writes a new service review of your business. - Action **Add Review Tags** Adds tags to a service review, keeping its existing tags. - Action **Create Invitation** Sends a customer an email invitation to review your business on Trustpilot. - Action **Create Product Review Invitation Link** Creates a link that asks a customer to review the products they bought. - Action **Delete Invitation Data** Deletes stored invitation data for given customers, or everything older than a date, for privacy requests. - Action **Delete Review Reply** Deletes your reply to a service review. - Action **Find Business Unit** Finds a business unit by its domain, returning its ID, TrustScore and review count. - Action **Get Business Unit** Returns a business unit's public profile: its name, website, TrustScore and review count. - Action **Get Product Review** Returns one product review. - Action **Get Product Reviews Summary** Returns the average star rating and review counts for a product. - Action **Get Review Tags** Returns the tags on a service review. - Action **Get Service Review** Returns one service review, including private details such as the reviewer email and reference ID. - Action **List Invitation Templates** Returns the invitation email templates of a business unit. - Action **List Product Reviews** Returns the product reviews of a business unit, filtered by SKU, language or state. - Action **List Products** Returns the products in your Trustpilot product catalog. - Action **List Service Reviews** Returns the service reviews of a business unit, filtered by stars, language, date, tag or reply state. - Action **Remove Review Tag** Removes one tag from a service review. - Action **Reply to Review** Posts your public reply to a service review, or replaces the existing one. ## Each app on its own - [ **Fluentcrm** WordPress-based email marketing CRM for sending campaigns, contact segmentation, and automation workflows.](https://apiant.ai/connections/fluentcrm) - [ **Trustpilot** Trustpilot is the world's most powerful review platform, helping your business collect and easily manage...](https://apiant.ai/connections/trustpilot) Reviews ## What our customers say ## More from Fluentcrm - [ **Fluentcrm to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluentcrm-to-hubspot) - [ **Fluentcrm to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluentcrm-to-salesforce) - [ **Fluentcrm to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluentcrm-to-slack) - [ **Fluentcrm to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/fluentcrm-to-google-sheets) - [ **Fluentcrm to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluentcrm-to-gmail) - [ **Fluentcrm to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluentcrm-to-google-calendar) ## More into Trustpilot - [ **HubSpot to Trustpilot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trustpilot) - [ **Salesforce to Trustpilot** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trustpilot) - [ **Slack to Trustpilot** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-trustpilot) - [ **Google Sheets to Trustpilot** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-trustpilot) - [ **Gmail to Trustpilot** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-trustpilot) - [ **Google Calendar to Trustpilot** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-trustpilot) Questions ## Fluentcrm and Trustpilot, answered ### ### What can start an automation from Fluentcrm? Any of Fluentcrm's 1 trigger in the catalog, including New Contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trustpilot when something happens in Fluentcrm? Any of Trustpilot's 17 actions, including Create Invitation, Create Product Review Invitation Link, Add Review Tags and Find Business Unit. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trustpilot to Fluentcrm? Yes. When something happens in Trustpilot, your agent can act in Fluentcrm too. This page covers both directions: Trustpilot's triggers and Fluentcrm's actions are listed here as well. ### ### Do I have to build a connector for Fluentcrm or Trustpilot? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Fluentcrm and Trustpilot without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.