--- title: "Connect Fluent Support and WooCommerce - APIANT.ai" description: "When \"New Customer\" fires in Fluent Support, your agent runs \"Create Customer\" in WooCommerce." canonical: "https://apiant.ai/connect/fluent-support-to-woocommerce" --- # Connect Fluent Support and WooCommerce When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Create Customer** in [WooCommerce](https://apiant.ai/connections/woocommerce), or **New Customer** in WooCommerce to **Create Customer** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions WooCommerce **3** triggers WooCommerce **39** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and WooCommerce to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and WooCommerce can do together ### From Fluent Support to WooCommerce - When **New Customer** in Fluent Support then **Create Customer** in WooCommerce - When **New Ticket** in Fluent Support then **Add order note** in WooCommerce ### From WooCommerce to Fluent Support - When **New Customer** in WooCommerce then **Create Customer** in Fluent Support - When **New Order** in WooCommerce then **Add Tag to Ticket** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and WooCommerce ## Triggers and actions 5 triggers · 49 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **New Customer** Polling trigger: fires for each newly registered customer (sorted by registration date descending). - Trigger **New Order** Polling trigger: fires for each newly created order (sorted by date descending). - Trigger **New Product** Polling trigger: fires for each newly created product (sorted by date descending). - Action **Add order note** Adds a note to a WooCommerce order, either private for store staff or shown to the customer. - Action **Add order refund** Creates a refund on a WooCommerce order, optionally for specific line items and through the payment gateway. - Action **Create Coupon** Create a new discount coupon. - Action **Create Customer** Create a new customer. - Action **Create Order** Create a new order. - Action **Create Product** Create a new product in WooCommerce. - Action **Create Product Category** Create a new product category. - Action **Create Product Tag** Create a new product tag. - Action **Create Product Variation** Create a variation under a variable product. - Action **Delete Coupon** Deletes a coupon from your WooCommerce store, either moving it to the trash or removing it permanently. - Action **Delete Customer** Permanently deletes a customer from the WooCommerce store and returns the deleted customer record. - Action **Delete Order** Deletes an order from your WooCommerce store, either moving it to the trash or removing it permanently. - Action **Delete Product** Delete a product by ID (force delete bypasses trash). - Action **Get Coupon** Returns a single coupon by its ID, including its code, discount, restrictions and usage details. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve an order by ID. - Action **Get Product** Retrieve a product by ID. - Action **Get product by SKU** Emits the details of the product with the specified SKU. An error occurs if zero or multiple are found. - Action **Get product category by name** Emits the id of the product category with the matching name. An error occurs if the category is not found. - Action **Get product tag by name** Emits the id of the product tag with the matching name. An error occurs if the tag is not found. - Action **List Coupons** List discount coupons, optionally filtered by code. - Action **List Customers** List customers, optionally filtered by email or search term. - Action **List order notes** Returns the notes on a WooCommerce order, optionally limited to customer-facing or internal notes. - Action **List order refunds** Returns the refunds issued against a WooCommerce order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Product Categories** List product categories, optionally filtered by search term. - Action **List Product Reviews** Returns product reviews from your WooCommerce store, optionally filtered by product, reviewer, status, date or search text. - Action **List Products** List products with optional search, status, and SKU filters. - Action **List Product Tags** List product tags, optionally filtered by search term. - Action **List Product Variations** List variations under a variable product. - Action **Product attributes - assign to product** Assigns the configured product attributes to the specified product. Send the attributes array as JSON. - Action **Product variation attributes - assign to product variation** Assigns the configured attributes to the specified product variation. - Action **Update Coupon** Updates an existing coupon's code, discount, expiry, usage limits and product or email restrictions. - Action **Update Customer** Updates an existing WooCommerce customer's name, email, login, password, billing and shipping addresses, or meta data. - Action **Update Order** Update an order by ID (e.g. change status). - Action **Update Product** Update an existing product by ID. - Action **Update Product Category** Updates an existing product category's name, slug, parent, description, display type, image or menu order. - Action **Update Product Stock Quantity** Update a product's stock quantity (product must have manage_stock enabled). - Action **Update Product Variation** Update a product variation by ID. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **WooCommerce** WooCommerce — manage products, variations, categories, tags, orders, customers, and coupons on your...](https://apiant.ai/connections/woocommerce) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into WooCommerce - [ **HubSpot to WooCommerce** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-woocommerce) - [ **Salesforce to WooCommerce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-woocommerce) - [ **Slack to WooCommerce** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-woocommerce) - [ **Google Sheets to WooCommerce** Google Sheets](https://apiant.ai/connect/google-sheets-to-woocommerce) - [ **Gmail to WooCommerce** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-woocommerce) - [ **Google Calendar to WooCommerce** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-woocommerce) Questions ## Fluent Support and WooCommerce, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in WooCommerce when something happens in Fluent Support? Any of WooCommerce's 39 actions, including Create Coupon, Create Customer, Create Order and Create Product. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from WooCommerce to Fluent Support? Yes. When something happens in WooCommerce, your agent can act in Fluent Support too. This page covers both directions: WooCommerce's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or WooCommerce? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Fluent Support and WooCommerce without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.