Connect Fluent Support and Vision6

Both apps 29Fluent Support 12Vision6 17

• Trigger
  New Customer

  Triggers when a new customer is added in Fluent Support.

• Trigger
  New Ticket

  Triggers when a new support ticket is created in Fluent Support.

• Action
  Add Tag to Ticket

  Adds an existing tag to a Fluent Support ticket.

• Action
  Close Ticket

  Closes a Fluent Support ticket.

• Action
  Create Customer

  Creates a new customer in Fluent Support with their name, email, contact details and an optional note.

• Action
  Create Ticket

  Creates a new support ticket in Fluent Support for an existing customer.

• Action
  Get Ticket

  Returns a Fluent Support ticket with its customer, responses and details.

• Action
  List Customers

  Returns the customers in your Fluent Support help desk, optionally filtered by a search term.

• Action
  List Tickets

  Returns support tickets from Fluent Support, optionally matching a search term.

• Action
  Reopen Ticket

  Reopens a closed Fluent Support ticket.

• Action
  Reply to Ticket

  Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.

• Action
  Update Ticket

  Updates one property of a ticket — its priority, customer priority, assigned agent or product.

• Trigger
  Contact Was Added

  Triggered when a contact is added to the chosen list.

• Trigger
  Contact Was Deactivated

  Triggered when a contact in the chosen list is deactivated.

• Trigger
  Contact Was Unsubscribed

  Triggered when a contact in the chosen list unsubscribes from email.

• Trigger
  Contact Was Updated

  Triggered when a contact in the chosen list is updated.

• Action
  Add a Contact

  Adds one or more contacts to a Vision6 list and returns how many were sent. Vision6 does not return the new contact IDs; use Find contacts by criteria to look them up.

• Action
  Add field

  Adds a new field to a Vision6 list and returns the new field's ID.

• Action
  Add list

  Creates a new contact list in a Vision6 folder.

• Action
  Deactivate a Contact

  Deactivates a contact in a Vision6 list so they no longer receive messages sent to that list.

• Action
  Delete a Contact

  Deletes a contact from a Vision6 list.

• Action
  Find contacts by criteria

  Returns the contacts in a list that match the search conditions you supply.

• Action
  Find messages by criteria

  Returns the email and SMS messages that match your search criteria, such as subject, name or folder.

• Action
  List lists

  Returns the contact lists in your Vision6 account, optionally filtered by search criteria and sorted.

• Action
  Reactivate a Contact

  Reactivates a previously deactivated contact in a Vision6 list so they receive messages again.

• Action
  Send transactional email

  Sends an email with the supplied subject and content to up to 100 recipients, adding or updating them as contacts on the chosen list.

• Action
  Subscribe a Contact

  Subscribes a single contact to a Vision6 list, triggering the list's subscribe campaigns and autoresponders, and returns the contact's ID.

• Action
  Unsubscribe a Contact

  Unsubscribes every contact with the given email address or mobile number from a list and adds them to the Unsubscriber List.

• Action
  Update a Contact

  Updates one or more existing contacts in a Vision6 list with new field values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.