Integration
Connect Fluent Support and VideoDB
When New Customer fires in Fluent Support, your agent runs Add Collection in VideoDB, or New Video Uploaded & Indexed in VideoDB to Add Tag to Ticket in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and VideoDB to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support and VideoDB can do together
From Fluent Support to VideoDB
When New Customer in Fluent Support
then Add Collection in VideoDB
When New Ticket in Fluent Support
then Add Overlay / Watermark in VideoDB
From VideoDB to Fluent Support
When New Video Uploaded & Indexed in VideoDB
then Add Tag to Ticket in Fluent Support
When New Video Uploaded & Indexed in VideoDB
then Create Customer in Fluent Support
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and VideoDB
Triggers and actions 3 triggers · 34 actions
Trigger
New CustomerTriggers when a new customer is added in Fluent Support.
Trigger
New TicketTriggers when a new support ticket is created in Fluent Support.
Action
Add Tag to TicketAdds an existing tag to a Fluent Support ticket.
Action
Close TicketCloses a Fluent Support ticket.
Action
Create CustomerCreates a new customer in Fluent Support with their name, email, contact details and an optional note.
Action
Create TicketCreates a new support ticket in Fluent Support for an existing customer.
Action
Get TicketReturns a Fluent Support ticket with its customer, responses and details.
Action
List CustomersReturns the customers in your Fluent Support help desk, optionally filtered by a search term.
Action
List TicketsReturns support tickets from Fluent Support, optionally matching a search term.
Action
Reopen TicketReopens a closed Fluent Support ticket.
Action
Reply to TicketAdds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
Action
Update TicketUpdates one property of a ticket — its priority, customer priority, assigned agent or product.
Trigger
New Video Uploaded & IndexedTriggered when a new video is uploaded to a VideoDB collection.
Action
Add CollectionCreates a new VideoDB collection to organize videos and scope search.
Action
Add Overlay / WatermarkPlaces an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result.
Action
Ask Video (Q&A)Get the Q&A for a video.
Action
Auto-Chapter VideoSplits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL.
Action
Auto-Dub VideoStarts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics.
Action
Check Job StatusChecks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result.
Action
Create Highlight ClipStarts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include.
Action
Delete CollectionPermanently delete a VideoDB collection and all media in it.
Action
Delete VideoPermanently delete a video and all its metadata, transcripts and indexes from VideoDB.
Action
Find Video MomentSearches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score.
Action
Generate ImageGenerates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image.
Action
Generate SubtitlesGenerates subtitles for a video using VideoDB service.
Action
Generate VideoStarts an AI video generation job from a text prompt and saves the result to a collection.
Action
Generate Voice-OverConverts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL.
Action
Get CollectionRetrieve the details of one VideoDB collection by its id.
Action
Get Meeting AssetsGet a meeting recording's status and recorded video URL.
Action
Get TranscriptGet the transcript of a video.
Action
Get Video MetadataGet metadata for a video.
Action
List CollectionsRetrieve all collections in your VideoDB account, including the default collection.
Action
List VideosLists the videos in a VideoDB collection.
Action
Record a MeetingInvite our bot to join and record your meetings.
Action
Summarize VideoAsks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary.
Action
Update CollectionUpdates a VideoDB collection's name, description, or public visibility. Fields left blank are left unchanged.
Action
Upload & Index VideoUploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Fluent Support and VideoDB, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in VideoDB when something happens in Fluent Support?
Any of VideoDB's 24 actions, including Create Highlight Clip, Update Collection, Upload & Index Video and Add Collection. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from VideoDB to Fluent Support?
Yes. When something happens in VideoDB, your agent can act in Fluent Support too. This page covers both directions: VideoDB's triggers and Fluent Support's actions are listed here as well.
Do I have to build a connector for Fluent Support or VideoDB?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.