# Connect Fluent Support and Vaiz When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Create Task** in [Vaiz](https://apiant.ai/connections/vaiz), or **New Task** in Vaiz to **Add Tag to Ticket** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Vaiz **3** triggers Vaiz **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Vaiz to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and Vaiz can do together ### From Fluent Support to Vaiz - When **New Customer** in Fluent Support then **Create Task** in Vaiz - When **New Ticket** in Fluent Support then **Edit Task** in Vaiz ### From Vaiz to Fluent Support - When **New Task** in Vaiz then **Add Tag to Ticket** in Fluent Support - When **Task Completed** in Vaiz then **Create Customer** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Vaiz ## Triggers and actions 5 triggers · 23 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **New Task** Triggers when a new task is created in Vaiz, optionally limited to one board or project. - Trigger **Task Completed** Triggers when a task is marked completed, optionally limited to a board, project, assignees, parent task or milestones. - Trigger **Task Group Changed** Triggers when a task moves to a different group (column) on its board. - Action **Add comment** Posts a comment on a Vaiz task or document, optionally as a reply to another comment and with attached files. - Action **Create Task** Creates a new task on a Vaiz board, with optional group, project, priority, assignees, dates, dependencies and custom field values. - Action **Delete comment** Deletes a comment from a Vaiz task or document. - Action **Edit Task** Updates an existing Vaiz task. Only the fields you fill in are changed. - Action **Get milestone** Returns a single Vaiz milestone by its ID. - Action **Get project** Returns a single Vaiz project by its ID, including its name, description, team, color and dates. - Action **Get task** Returns a Vaiz task by its human-readable ID or database ID, including its custom field values. - Action **List milestones** Returns all milestones in the connected Vaiz space, with their dates, task counts and status. - Action **List projects** Returns all projects in the connected Vaiz space. - Action **List tasks** Returns up to 50 tasks in the space, optionally filtered by board, project, assignees, parent task, milestones, completion or archived status. - Action **Move task** Moves a task to another group (column) on its board, optionally at a given position. - Action **Update comment** Edits the text of an existing comment and adds, reorders or removes its attached files. - Action **Update milestone** Updates an existing milestone's name, description, dates, tags or color. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Vaiz** Vaiz is a tool for creating and managing tasks, data records, and workflows.](https://apiant.ai/connections/vaiz) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Vaiz - [ **HubSpot to Vaiz** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-vaiz) - [ **Salesforce to Vaiz** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-vaiz) - [ **Slack to Vaiz** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-vaiz) - [ **Google Sheets to Vaiz** Google Sheets](https://apiant.ai/connect/google-sheets-to-vaiz) - [ **Gmail to Vaiz** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-vaiz) - [ **Google Calendar to Vaiz** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-vaiz) Questions ## Fluent Support and Vaiz, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Vaiz when something happens in Fluent Support? Any of Vaiz's 13 actions, including Create Task, Update comment, Update milestone and Add comment. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Vaiz to Fluent Support? Yes. When something happens in Vaiz, your agent can act in Fluent Support too. This page covers both directions: Vaiz's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or Vaiz? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Fluent Support and Vaiz without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.