# Connect Fluent Support to TwitterAPIs When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Send direct message** in [TwitterAPIs](https://apiant.ai/connections/twitterapis). Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions TwitterAPIs **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and TwitterAPIs to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support can start in TwitterAPIs - When **New Customer** in Fluent Support then **Send direct message** in TwitterAPIs - When **New Ticket** in Fluent Support then **Follow user** in TwitterAPIs Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and TwitterAPIs ## Triggers and actions 2 triggers · 28 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Action **Add bookmark** Bookmark a tweet on the X account behind the connection's registered session. - Action **Add media upload** Uploads a base64-encoded image as the connected X account and returns a media_id to attach to a new tweet. - Action **Add tweet** Create a new tweet or reply. - Action **Delete tweet** Permanently delete a tweet owned by the connected X account, identified by its ID or status URL. - Action **Find tweets by advanced search** Searches tweets on X using advanced search operators and returns about 20 matching tweets. - Action **Find users by keyword** Search Twitter/X accounts by keyword, matching display name, handle and bio. - Action **Follow user** Follow a user as the connected X account. Requires a registered X session on the account. - Action **Get tweet** Fetch one or more tweets by ID. - Action **Get user info** Fetch a Twitter/X user's profile by username. - Action **Like tweet** Like (favorite) a tweet as the connected X account. Requires a registered X session on the TwitterAPIs account. - Action **List tweet replies** Lists the direct replies to a tweet, identified by its ID or status URL. Returns about 20 replies per page. - Action **List user followers** Returns one page (about 20 to 100) of the accounts that follow a user, as full user profiles. - Action **List user followings** Lists the accounts a given X/Twitter user follows, one page at a time. - Action **List user tweets** Lists a page (about 20) of a user's most recent public tweets, including retweets and replies. - Action **Retweet tweet** Retweet a tweet as the authenticated X account. Requires a registered X session on the TwitterAPIs account. - Action **Send direct message** Send a direct message to a user. - Action **Unfollow user** Unfollow a user as the connected X account. Requires a registered X session on the account. - Action **Update profile** Updates the display name, bio, location or website link on the connected X account. Only the fields you fill in are changed; blank fields keep their current values. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **TwitterAPIs** Twitter / X data API: search, profiles, timelines, followers, DMs, write actions](https://apiant.ai/connections/twitterapis) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into TwitterAPIs - [ **HubSpot to TwitterAPIs** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-twitterapis) - [ **Salesforce to TwitterAPIs** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-twitterapis) - [ **Slack to TwitterAPIs** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-twitterapis) - [ **Google Sheets to TwitterAPIs** Google Sheets](https://apiant.ai/connect/google-sheets-to-twitterapis) - [ **Gmail to TwitterAPIs** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-twitterapis) - [ **Google Calendar to TwitterAPIs** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-twitterapis) Questions ## Fluent Support and TwitterAPIs, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in TwitterAPIs when something happens in Fluent Support? Any of TwitterAPIs's 18 actions, including Send direct message, Update profile, Add media upload and Add tweet. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from TwitterAPIs to Fluent Support? TwitterAPIs has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads TwitterAPIs's API documentation and adds it. ### ### Do I have to build a connector for Fluent Support or TwitterAPIs? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.