Integration
Connect Fluent Support and Telegram
When New Customer fires in Fluent Support, your agent runs Send Message in Telegram, or New Update in Telegram to Add Tag to Ticket in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and Telegram to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support and Telegram can do together
From Fluent Support to Telegram
When New Customer in Fluent Support
then Send Message in Telegram
When New Ticket in Fluent Support
then Update Message in Telegram
From Telegram to Fluent Support
When New Update in Telegram
then Add Tag to Ticket in Fluent Support
When New Update in Telegram
then Create Customer in Fluent Support
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and Telegram
Triggers and actions 3 triggers · 24 actions
Trigger
New CustomerTriggers when a new customer is added in Fluent Support.
Trigger
New TicketTriggers when a new support ticket is created in Fluent Support.
Action
Add Tag to TicketAdds an existing tag to a Fluent Support ticket.
Action
Close TicketCloses a Fluent Support ticket.
Action
Create CustomerCreates a new customer in Fluent Support with their name, email, contact details and an optional note.
Action
Create TicketCreates a new support ticket in Fluent Support for an existing customer.
Action
Get TicketReturns a Fluent Support ticket with its customer, responses and details.
Action
List CustomersReturns the customers in your Fluent Support help desk, optionally filtered by a search term.
Action
List TicketsReturns support tickets from Fluent Support, optionally matching a search term.
Action
Reopen TicketReopens a closed Fluent Support ticket.
Action
Reply to TicketAdds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
Action
Update TicketUpdates one property of a ticket — its priority, customer priority, assigned agent or product.
Trigger
New UpdateTriggers when Telegram delivers an update to your bot. Choose which kind of update to watch — a new message, a button press, a membership change, and so on. Telegram allows one webhook per bot, so use a single New Update trigger per bot token.
Action
Ban Chat MemberBan a user from a group, supergroup or channel.
Action
Delete MessageDelete a message from a chat.
Action
Forward MessageForward an existing message from one chat to another.
Action
Get ChatGet up-to-date information about a chat (user, group, or channel).
Action
Get Chat MemberLook up one person's membership in a chat — whether they are a member, an administrator, restricted, or have left or been banned.
Action
React to MessageSets an emoji reaction on an existing message.
Action
Send Chat ActionSend a chat action (e.g. typing, upload_photo) to indicate the bot is doing something.
Action
Send DocumentSend a general file/document to a chat.
Action
Send LocationSend a point on the map to a chat.
Action
Send MessageSends a message from your bot.
Action
Send PhotoSends a photo from your bot.
Action
Send PollSends a poll from your bot.
Action
Send VideoSend a video to a chat.
Action
Update MessageEdit the text of a previously sent message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Fluent Support and Telegram, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Telegram when something happens in Fluent Support?
Any of Telegram's 14 actions, including Send Chat Action, Send Document, Send Location and Send Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Telegram to Fluent Support?
Yes. When something happens in Telegram, your agent can act in Fluent Support too. This page covers both directions: Telegram's triggers and Fluent Support's actions are listed here as well.
Do I have to build a connector for Fluent Support or Telegram?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.