--- title: "Connect Fluent Support and Simplero - APIANT.ai" description: "When \"New Customer\" fires in Fluent Support, your agent runs \"Start an Automation for Existing Customer\" in Simplero." canonical: "https://apiant.ai/connect/fluent-support-to-simplero" --- # Connect Fluent Support and Simplero When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Start an Automation for Existing Customer** in [Simplero](https://apiant.ai/connections/simplero), or **New Purchase** in Simplero to **Add Tag to Ticket** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Simplero **2** triggers Simplero **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Simplero to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and Simplero can do together ### From Fluent Support to Simplero - When **New Customer** in Fluent Support then **Start an Automation for Existing Customer** in Simplero - When **New Ticket** in Fluent Support then **Create or Update Contact** in Simplero ### From Simplero to Fluent Support - When **New Purchase** in Simplero then **Add Tag to Ticket** in Fluent Support - When **Tag Added to Contact** in Simplero then **Create Customer** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Simplero ## Triggers and actions 4 triggers · 24 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **New Purchase** Triggers when a new purchase is made in Simplero. - Trigger **Tag Added to Contact** Triggers when a tag is added to a Simplero contact. - Action **Create or Update Contact** Creates a Simplero contact, or updates the existing contact with that email. - Action **Find Contact by Email** Finds Simplero contacts by email address. - Action **Get Contact** Returns one Simplero contact by ID. - Action **Issue Points for a Contact** Issues points (credits) to a Simplero contact. - Action **List Automations** Returns the automations in your Simplero account. - Action **List Lists** Returns the email lists in your Simplero account. - Action **List Products** Returns the products in your Simplero account. - Action **List Tags** Returns the tags in your Simplero account. - Action **Remove Subscription From a List** Unsubscribes a Simplero contact from an email list. - Action **Remove Tag From Contact** Removes a tag from a Simplero contact. - Action **Start an Automation for Existing Customer** Starts a Simplero automation for an existing contact. - Action **Subscribe to a List** Subscribes a Simplero contact to an email list. - Action **Tag Existing Contact** Adds a tag to an existing Simplero contact. - Action **Update Contact** Updates a Simplero contact's name, email or phone number. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Simplero** Integrated software for info marketing and online courses.](https://apiant.ai/connections/simplero) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Simplero - [ **HubSpot to Simplero** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-simplero) - [ **Salesforce to Simplero** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-simplero) - [ **Google Sheets to Simplero** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-simplero) - [ **Gmail to Simplero** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-simplero) - [ **Google Calendar to Simplero** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-simplero) - [ **Google Drive to Simplero** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-simplero) Questions ## Fluent Support and Simplero, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Simplero when something happens in Fluent Support? Any of Simplero's 14 actions, including Create or Update Contact, Update Contact, Find Contact by Email and Get Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Simplero to Fluent Support? Yes. When something happens in Simplero, your agent can act in Fluent Support too. This page covers both directions: Simplero's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or Simplero? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Fluent Support and Simplero without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.