Integration
Connect Fluent Support and Roam
When New Customer fires in Fluent Support, your agent runs Send Channel Message in Roam, or New Recording in Roam to Add Tag to Ticket in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and Roam to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support and Roam can do together
From Fluent Support to Roam
When New Customer in Fluent Support
then Send Channel Message in Roam
From Roam to Fluent Support
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and Roam
Triggers and actions 8 triggers · 16 actions
- New Customer
Triggers when a new customer is added in Fluent Support.
- New Ticket
Triggers when a new support ticket is created in Fluent Support.
- Add Tag to Ticket
Adds an existing tag to a Fluent Support ticket.
- Close Ticket
Closes a Fluent Support ticket.
- Create Customer
Creates a new customer in Fluent Support with their name, email, contact details and an optional note.
- Create Ticket
Creates a new support ticket in Fluent Support for an existing customer.
- Get Ticket
Returns a Fluent Support ticket with its customer, responses and details.
- List Customers
Returns the customers in your Fluent Support help desk, optionally filtered by a search term.
- List Tickets
Returns support tickets from Fluent Support, optionally matching a search term.
- Reopen Ticket
Reopens a closed Fluent Support ticket.
- Reply to Ticket
Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
- Update Ticket
Updates one property of a ticket — its priority, customer priority, assigned agent or product.
- Lobby Booked
Triggers when a lobby is booked.
- New Recording
Triggers when a new meeting recording is saved in your Roam.
- New Transcript
Triggers when a new transcript is saved in your Roam.
- On-Air: Event Created
Triggers when a new On-Air event is created.
- On-Air: Guest Added
Triggers when a guest is added to an On-Air event.
- On-Air: Guest RSVP Changed
Triggers when a guest changes their RSVP status on an On-Air event.
- Create Meeting Link
Creates a new Roam meeting link and returns its ID and shareable URL. Optionally set the host's email and the meeting's start and end times.
- Find User by Email
Looks up a member of your Roam organization by their email address and returns their profile, including user ID, name, photo and admin status.
- On-Air: Add Guest
Adds a guest to a Roam On-Air event by email, optionally setting their name, phone and RSVP status, and returns the created guest.
- On-Air: Find Event
Returns the On-Air events whose title contains the text you search for, taken from your most recent events. Returns an empty list when nothing matches.
- Send Channel Message
Posts a message to a Roam channel and returns the message's timestamp, which you can reuse to reply in the same thread.
- Send Direct Message
Sends a direct message to one person in Roam and returns the conversation ID plus the message's timestamp, which you can reuse to reply in the same thread.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Fluent Support and Roam, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Roam when something happens in Fluent Support?
Any of Roam's 6 actions, including Create Meeting Link, Send Channel Message, Send Direct Message and Find User by Email. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Roam to Fluent Support?
Yes. When something happens in Roam, your agent can act in Fluent Support too. This page covers both directions: Roam's triggers and Fluent Support's actions are listed here as well.
Do I have to build a connector for Fluent Support or Roam?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.