Integration
Connect Fluent Support to respond.io
When New Customer fires in Fluent Support, your agent runs Create Contact in respond.io. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and respond.io to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support can start in respond.io
When New Customer in Fluent Support
then Create Contact in respond.io
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and respond.io
Triggers and actions 2 triggers · 38 actions
- New Customer
Triggers when a new customer is added in Fluent Support.
- New Ticket
Triggers when a new support ticket is created in Fluent Support.
- Add Tag to Ticket
Adds an existing tag to a Fluent Support ticket.
- Close Ticket
Closes a Fluent Support ticket.
- Create Customer
Creates a new customer in Fluent Support with their name, email, contact details and an optional note.
- Create Ticket
Creates a new support ticket in Fluent Support for an existing customer.
- Get Ticket
Returns a Fluent Support ticket with its customer, responses and details.
- List Customers
Returns the customers in your Fluent Support help desk, optionally filtered by a search term.
- List Tickets
Returns support tickets from Fluent Support, optionally matching a search term.
- Reopen Ticket
Reopens a closed Fluent Support ticket.
- Reply to Ticket
Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
- Update Ticket
Updates one property of a ticket — its priority, customer priority, assigned agent or product.
- Add Comment
Adds an internal comment to a contact's conversation.
- Add Space Tag
Creates a tag in the workspace.
- Add Tags
Adds tags to a contact.
- Create Contact
Creates a contact. Allow a short delay before acting on the new contact, as respond.io processes it first.
- Create Custom Field
Creates a contact custom field.
- Create or Update Contact
Creates a contact, or updates it when one with that email or phone already exists.
- Delete Contact
Deletes a contact.
- Delete Space Tag
Deletes a workspace tag.
- Find Contact
Finds a contact by ID, email or phone number.
- Find Contact Channels
Returns the channels a contact is connected through.
- Find Custom Field
Finds a contact custom field by ID.
- Find Message
Finds a message of a contact by its ID.
- Find User
Finds a workspace user by ID.
- Get All Channels
Returns every channel in the workspace.
- Get All Closing Notes
Returns the closing note categories of the workspace.
- Get All Custom Fields
Returns every contact custom field in the workspace.
- Get All Message Templates
Returns the message templates of a channel, such as WhatsApp templates.
- Get All Users
Returns every user in the workspace.
- Get Many Contacts
Returns the contacts matching a search text and filter conditions.
- Get Many Messages
Returns the messages of a contact's conversation.
- Merge Contacts
Merges two contacts into one, keeping the field values you give.
- Open or Close Conversation
Opens or closes a contact's conversation, with an optional closing note.
- Remove Contact Lifecycle
Removes a contact's lifecycle stage.
- Remove Tags
Removes tags from a contact.
- Send Message
Sends a text message or a file to a contact.
- Update Contact
Updates a contact's fields. Fields left blank keep their current value.
- Update Contact Lifecycle
Sets a contact's lifecycle stage.
- Update Space Tag
Updates a workspace tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into respond.io
Questions
Fluent Support and respond.io, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in respond.io when something happens in Fluent Support?
Any of respond.io's 28 actions, including Create Contact, Create Custom Field, Create or Update Contact and Send Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from respond.io to Fluent Support?
respond.io has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads respond.io's API documentation and adds it.
Do I have to build a connector for Fluent Support or respond.io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Fluent Support and respond.io without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.