# Connect Fluent Support and Readwise When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Add Document (Readwise Reader)** in [Readwise](https://apiant.ai/connections/readwise), or **Any Document Created (Readwise Reader)** in Readwise to **Add Tag to Ticket** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Readwise **11** triggers Readwise **2** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Readwise to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and Readwise can do together ### From Fluent Support to Readwise - When **New Customer** in Fluent Support then **Add Document (Readwise Reader)** in Readwise - When **New Ticket** in Fluent Support then **Create Highlight (Readwise)** in Readwise ### From Readwise to Fluent Support - When **Any Document Created (Readwise Reader)** in Readwise then **Add Tag to Ticket** in Fluent Support - When **Document Moved to Inbox (Readwise Reader)** in Readwise then **Create Customer** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Readwise ## Triggers and actions 13 triggers · 12 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **Any Document Created (Readwise Reader)** Triggers when a new Document is created in Reader. - Trigger **Document Archived (Readwise Reader)** Triggers when user archive Reader document. - Trigger **Document Finished (Readwise Reader)** Triggers when user finishes reading the document in Reader (reaches 99% article done). - Trigger **Document Moved to Inbox (Readwise Reader)** Triggers when user moves document to inbox. - Trigger **Document Moved to Later (Readwise Reader)** Triggers when user moves Reader document to later section. - Trigger **Document Shortlisted (Readwise Reader)** Triggers when user shortlists a document in Reader. - Trigger **Document Tags Updated (Readwise Reader)** Triggers when user updates tags in a Reader document. - Trigger **Feed Document Created (Readwise Reader)** Triggers when a new (feed) Document is created in Reader. - Trigger **Highlight Created (Readwise)** Triggers when a new highlight has been created in Readwise. - Trigger **Highlight Tag Created (Readwise)** Triggers when user added a tag to a highlight. - Trigger **Non Feed Document Created (Readwise Reader)** Triggers when a new (non feed) Document is created in Reader. - Action **Add Document (Readwise Reader)** Add Document to Reader - Action **Create Highlight (Readwise)** Create a new highlight in Readwise. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Readwise** Readwise is a tool that makes it easy to revisit and learn from your ebook & article highlights.](https://apiant.ai/connections/readwise) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Readwise - [ **Arxiv to Readwise** Open-access repository API for searching and retrieving scholarly preprints in physics, math, CS, and...](https://apiant.ai/connect/arxiv-to-readwise) - [ **Dub to Readwise** Dub is the open-source link management infrastructure for modern marketing teams.](https://apiant.ai/connect/dub-to-readwise) - [ **HubSpot to Readwise** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-readwise) - [ **Google Sheets to Readwise** Google Sheets](https://apiant.ai/connect/google-sheets-to-readwise) - [ **Gmail to Readwise** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-readwise) - [ **Google Calendar to Readwise** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-readwise) Questions ## Fluent Support and Readwise, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Readwise when something happens in Fluent Support? Any of Readwise's 2 actions, including Create Highlight (Readwise) and Add Document (Readwise Reader). Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Readwise to Fluent Support? Yes. When something happens in Readwise, your agent can act in Fluent Support too. This page covers both directions: Readwise's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or Readwise? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.