# Connect Fluent Support to Postcodes.io When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Find nearby postcodes** in [Postcodes.io](https://apiant.ai/connections/postcodes-io). Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Postcodes.io **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Postcodes.io to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support can start in Postcodes.io - When **New Customer** in Fluent Support then **Find nearby postcodes** in Postcodes.io - When **New Ticket** in Fluent Support then **Find places** in Postcodes.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Postcodes.io ## Triggers and actions 2 triggers · 20 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Action **Find nearby postcodes** Find postcodes nearest to a given UK postcode. - Action **Find places** Search for UK places (towns, villages, localities) by name. - Action **Find postcodes by partial match** Autocomplete a partial UK postcode into a list of full matching postcodes. - Action **Get multiple postcodes** Bulk lookup geographic and administrative details for a list of UK postcodes in one call. - Action **Get outward code** Look up the geographic centroid and details for a UK postcode outward code (outcode). - Action **Get place** Retrieve details for a specific UK place by its code. - Action **Get postcode** Look up geographic and administrative details for a UK postcode. - Action **Get random place** Retrieve a random UK place and its details. - Action **Get Scottish postcode** Look up geographic details for a Scottish postcode using Scottish Government datasets. - Action **Get terminated postcode** Look up details for a UK postcode that has since been retired/terminated. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Postcodes.io** Postcodes.io is an open UK postcode and geolocation service built on Ordnance Survey and ONS open data.](https://apiant.ai/connections/postcodes-io) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Postcodes.io - [ **Postman to Postcodes.io** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-postcodes-io) - [ **HubSpot to Postcodes.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-postcodes-io) - [ **Salesforce to Postcodes.io** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-postcodes-io) - [ **Slack to Postcodes.io** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-postcodes-io) - [ **Google Sheets to Postcodes.io** Google Sheets](https://apiant.ai/connect/google-sheets-to-postcodes-io) - [ **Gmail to Postcodes.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-postcodes-io) Questions ## Fluent Support and Postcodes.io, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Postcodes.io when something happens in Fluent Support? Any of Postcodes.io's 10 actions, including Find nearby postcodes, Find places, Find postcodes by partial match and Get multiple postcodes. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Postcodes.io to Fluent Support? Postcodes.io has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads Postcodes.io's API documentation and adds it. ### ### Do I have to build a connector for Fluent Support or Postcodes.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.