# Connect Fluent Support and Pneumatic When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Update Task** in [Pneumatic](https://apiant.ai/connections/pneumatic), or **Task Completed** in Pneumatic to **Add Tag to Ticket** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Pneumatic **4** triggers Pneumatic **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Pneumatic to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and Pneumatic can do together ### From Fluent Support to Pneumatic - When **New Customer** in Fluent Support then **Update Task** in Pneumatic - When **New Ticket** in Fluent Support then **Get Task** in Pneumatic ### From Pneumatic to Fluent Support - When **Task Completed** in Pneumatic then **Add Tag to Ticket** in Fluent Support - When **Workflow Completed** in Pneumatic then **Create Customer** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Pneumatic ## Triggers and actions 6 triggers · 17 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **Task Completed** Triggers when some task is completed. - Trigger **Task Returned** Triggers when a process is returned to this task. - Trigger **Workflow Completed** Triggers when a workflow is completed. - Trigger **Workflow Started** Triggers when a new workflow is started. - Action **Get Task** Get a single task by id. - Action **Get Template** Get a specific workflow template by id. - Action **List Tasks** List tasks in the account. - Action **List Templates** List all workflow templates in the account. - Action **List Users** List users in the account. - Action **Run Workflow** Run a New Workflow - Action **Update Task** Complete a task. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Pneumatic** Pneumatic is first workflow service created especially for small teams.](https://apiant.ai/connections/pneumatic) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Pneumatic - [ **HubSpot to Pneumatic** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pneumatic) - [ **Google Sheets to Pneumatic** Google Sheets](https://apiant.ai/connect/google-sheets-to-pneumatic) - [ **Gmail to Pneumatic** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pneumatic) - [ **Google Calendar to Pneumatic** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pneumatic) - [ **Google Drive to Pneumatic** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-pneumatic) - [ **Mailchimp to Pneumatic** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pneumatic) Questions ## Fluent Support and Pneumatic, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pneumatic when something happens in Fluent Support? Any of Pneumatic's 7 actions, including Update Task, Get Task, Get Template and List Tasks. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pneumatic to Fluent Support? Yes. When something happens in Pneumatic, your agent can act in Fluent Support too. This page covers both directions: Pneumatic's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or Pneumatic? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.