Integration
Connect Fluent Support to Pickaxe
When New Customer fires in Fluent Support, your agent runs Create Document in Pickaxe. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and Pickaxe to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support can start in Pickaxe
When New Customer in Fluent Support
then Create Document in Pickaxe
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and Pickaxe
Triggers and actions 2 triggers · 28 actions
- New Customer
Triggers when a new customer is added in Fluent Support.
- New Ticket
Triggers when a new support ticket is created in Fluent Support.
- Add Tag to Ticket
Adds an existing tag to a Fluent Support ticket.
- Close Ticket
Closes a Fluent Support ticket.
- Create Customer
Creates a new customer in Fluent Support with their name, email, contact details and an optional note.
- Create Ticket
Creates a new support ticket in Fluent Support for an existing customer.
- Get Ticket
Returns a Fluent Support ticket with its customer, responses and details.
- List Customers
Returns the customers in your Fluent Support help desk, optionally filtered by a search term.
- List Tickets
Returns support tickets from Fluent Support, optionally matching a search term.
- Reopen Ticket
Reopens a closed Fluent Support ticket.
- Reply to Ticket
Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
- Update Ticket
Updates one property of a ticket — its priority, customer priority, assigned agent or product.
- Connect Document
Connect a document to a Pickaxe or User.
- Create Access Group
Create a new access group.
- Create Document
Create a new document with the provided details.
- Create User
Create a new document with the provided details.
- Delete Access Group
Delete an access group, or reassign links and users before deleting it.
- Delete Document
Delete a specific document by its ID.
- Delete User
Delete a specific user by their email.
- Disconnect Document
Detach a document from a Pickaxe or User.
- Find Access Group
Retrieve a specific access group by its ID.
- Find Access Groups
List all access groups for a studio workspace.
- Find Document by ID
Retrieve a specific document by its ID.
- Find Documents
Finds knowledge base documents whose name or title contains the given text.
- Find User by Email
Retrieve a specific user by their email.
- Find Users
List all users with optional pagination.
- Preview Delete Access Group
Preview the impact of deleting an access group.
- Remove Access Group Links
Remove access groups from deployments or portals, or remove resources from an access group.
- Update Access Group
Update an existing access group.
- Update User
Update a specific user by their email.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Fluent Support and Pickaxe, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pickaxe when something happens in Fluent Support?
Any of Pickaxe's 18 actions, including Create Access Group, Create Document, Create User and Update Access Group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pickaxe to Fluent Support?
Pickaxe has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads Pickaxe's API documentation and adds it.
Do I have to build a connector for Fluent Support or Pickaxe?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.