Connect Fluent Support to Parallel Web Systems

Both apps 25Fluent Support 12Parallel Web Systems 13

• Trigger
  New Customer

  Triggers when a new customer is added in Fluent Support.

• Trigger
  New Ticket

  Triggers when a new support ticket is created in Fluent Support.

• Action
  Add Tag to Ticket

  Adds an existing tag to a Fluent Support ticket.

• Action
  Close Ticket

  Closes a Fluent Support ticket.

• Action
  Create Customer

  Creates a new customer in Fluent Support with their name, email, contact details and an optional note.

• Action
  Create Ticket

  Creates a new support ticket in Fluent Support for an existing customer.

• Action
  Get Ticket

  Returns a Fluent Support ticket with its customer, responses and details.

• Action
  List Customers

  Returns the customers in your Fluent Support help desk, optionally filtered by a search term.

• Action
  List Tickets

  Returns support tickets from Fluent Support, optionally matching a search term.

• Action
  Reopen Ticket

  Reopens a closed Fluent Support ticket.

• Action
  Reply to Ticket

  Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.

• Action
  Update Ticket

  Updates one property of a ticket — its priority, customer priority, assigned agent or product.

• Action
  Add FindAll run

  Starts a Parallel FindAll run that searches the web for every entity matching your objective and match conditions. The run starts queued; retrieve its status and results with the FindAll run id it returns.

• Action
  Add monitor

  Creates a Parallel monitor that watches a web search query, or the output of an existing task run, for material changes on a schedule. The monitor runs once right away and then on the chosen frequency.

• Action
  Cancel monitor

  Permanently stops a monitor from running. Cancellation cannot be undone; cancelling an already-cancelled monitor changes nothing.

• Action
  Create Async Web Enrichment

  Starts an asynchronous web research/enrichment task run in Parallel. Returns immediately with the run in status 'queued'; fetch the result later with the run id.

• Action
  Extract web content

  Extracts relevant excerpts (and optionally full content) as markdown from up to 20 web URLs.

• Action
  Fetch Results for Async Runs

  Retrieves the result of a Parallel task run (created asynchronously) by its run ID, waiting until the run completes or the timeout elapses.

• Action
  Find entities by objective

  Returns up to the chosen number of people or companies, ranked, that match a natural-language description of the entities you want.

• Action
  Get FindAll run

  Retrieve a FindAll run's status, candidate metrics, generator and metadata.

• Action
  Get FindAll run result

  Retrieve a snapshot of a FindAll run's result: run status and metrics plus every candidate evaluated so far with its match status, output and citations.

• Action
  Get monitor

  Retrieves a monitor by its ID, including its type, status, frequency, query settings, webhook configuration and, for snapshot monitors, the latest output.

• Action
  List monitors

  List monitors in the Parallel account, newest first, optionally filtered by type and status.

• Action
  Search web

  Searches the web with Parallel and returns ranked results with relevant excerpts.

• Action
  Update monitor

  Updates an existing Parallel monitor's frequency, processor, webhook, metadata, query or source settings. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.