--- title: "Connect Fluent Support to Open Government, Singapore - APIANT.ai" description: "When \"New Customer\" fires in Fluent Support, your agent runs \"Find rows in dataset\" in Open Government, Singapore." canonical: "https://apiant.ai/connect/fluent-support-to-open-government-singapore" --- # Connect Fluent Support to Open Government, Singapore When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Find rows in dataset** in [Open Government, Singapore](https://apiant.ai/connections/open-government-singapore). Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Open Government, Singapore **24** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Open Government, Singapore to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support can start in Open Government, Singapore - When **New Customer** in Fluent Support then **Find rows in dataset** in Open Government, Singapore - When **New Ticket** in Fluent Support then **Download dataset** in Open Government, Singapore Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Open Government, Singapore ## Triggers and actions 2 triggers · 34 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Action **Download dataset** Get a download link for the full dataset file (CSV, GeoJSON, etc.). - Action **Find rows in dataset** Search and filter rows within a dataset by field values. - Action **Get 24-hour weather forecast** Get the latest 24-hour island-wide weather forecast (NEA). - Action **Get 2-hour weather forecast** Get the latest 2-hour area-specific weather forecast (NEA). - Action **Get 4-day weather forecast** Get the latest 4-day island-wide weather outlook (NEA). - Action **Get air temperature readings** Get the latest air temperature readings across Singapore's weather stations (NEA). - Action **Get carpark availability** Get the latest available carpark lot counts across Singapore (HDB). - Action **Get collection metadata** Retrieve the metadata for a single collection, optionally including its child datasets' metadata. - Action **Get dataset metadata** Retrieve the full metadata for a single dataset by its dataset ID. - Action **Get flood alerts** Get the latest flood alert status across monitored waterways (PUB). - Action **Get lightning observations** Get the latest lightning observation data across Singapore (NEA). - Action **Get PM2.5 readings** Get the latest PM2.5 air quality readings by region (NEA). - Action **Get pollutant standards index** Get the latest Pollutant Standards Index (PSI) readings by region (NEA). - Action **Get rainfall readings** Get the latest rainfall readings across Singapore's weather stations (NEA). - Action **Get relative humidity readings** Get the latest relative humidity readings across Singapore's weather stations (NEA). - Action **Get taxi availability** Get the current locations of available taxis in Singapore (LTA). - Action **Get traffic images** Get the latest traffic camera images from LTA. - Action **Get UV index readings** Get the latest Ultraviolet Index (UVI) readings (NEA). - Action **Get wet bulb globe temperature readings** Get the latest Wet Bulb Globe Temperature (WBGT) heat stress observations (NEA). - Action **Get wind direction readings** Get the latest wind direction readings across Singapore's weather stations (NEA). - Action **Get wind speed readings** Get the latest wind speed readings across Singapore's weather stations (NEA). - Action **List collections** List all dataset collections published on data.gov.sg. - Action **List dataset rows** List the rows of data contained in a dataset, paginated. - Action **List datasets** List all datasets published on data.gov.sg, with basic metadata for each. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Open Government, Singapore** Singapore Government Open Data. Public open-data portal — search dataset catalogs and retrieve published...](https://apiant.ai/connections/open-government-singapore) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Open Government, Singapore - [ **Gmail to Open Government, Singapore** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-open-government-singapore) - [ **HubSpot to Open Government, Singapore** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-open-government-singapore) - [ **Salesforce to Open Government, Singapore** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-open-government-singapore) - [ **Slack to Open Government, Singapore** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-open-government-singapore) - [ **Google Sheets to Open Government, Singapore** Google Sheets](https://apiant.ai/connect/google-sheets-to-open-government-singapore) - [ **Google Calendar to Open Government, Singapore** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-open-government-singapore) Questions ## Fluent Support and Open Government, Singapore, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Open Government, Singapore when something happens in Fluent Support? Any of Open Government, Singapore's 24 actions, including Download dataset, Find rows in dataset, Get 24-hour weather forecast and Get 2-hour weather forecast. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Open Government, Singapore to Fluent Support? Open Government, Singapore has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads Open Government, Singapore's API documentation and adds it. ### ### Do I have to build a connector for Fluent Support or Open Government, Singapore? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Fluent Support and Open Government, Singapore without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.