Integration
Connect Fluent Support and Ometria
When New Customer fires in Fluent Support, your agent runs Create or Update Contact in Ometria, or New Order in Ometria to Add Tag to Ticket in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and Ometria to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support and Ometria can do together
From Fluent Support to Ometria
When New Customer in Fluent Support
then Create or Update Contact in Ometria
When New Ticket in Fluent Support
then Send Transactional Email in Ometria
From Ometria to Fluent Support
When New Order in Ometria
then Add Tag to Ticket in Fluent Support
When New Order in Ometria
then Create Customer in Fluent Support
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and Ometria
Triggers and actions 3 triggers · 27 actions
Trigger
New CustomerTriggers when a new customer is added in Fluent Support.
Trigger
New TicketTriggers when a new support ticket is created in Fluent Support.
Action
Add Tag to TicketAdds an existing tag to a Fluent Support ticket.
Action
Close TicketCloses a Fluent Support ticket.
Action
Create CustomerCreates a new customer in Fluent Support with their name, email, contact details and an optional note.
Action
Create TicketCreates a new support ticket in Fluent Support for an existing customer.
Action
Get TicketReturns a Fluent Support ticket with its customer, responses and details.
Action
List CustomersReturns the customers in your Fluent Support help desk, optionally filtered by a search term.
Action
List TicketsReturns support tickets from Fluent Support, optionally matching a search term.
Action
Reopen TicketReopens a closed Fluent Support ticket.
Action
Reply to TicketAdds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
Action
Update TicketUpdates one property of a ticket — its priority, customer priority, assigned agent or product.
Trigger
New OrderTriggers when a new order appears in Ometria.
Action
Create or Update ContactCreates a contact in Ometria, or updates it when a contact with the same ID already exists in the collection.
Action
Create or Update ProductCreates a product in Ometria, or updates it when a product with the same ID already exists.
Action
Get ContactReturns one contact from an Ometria contact collection.
Action
Get ListReturns one Ometria list (saved segment) by its ID.
Action
Get OrderReturns one order from Ometria by its order ID.
Action
Get ProductReturns one product from Ometria by its product ID.
Action
Get ProfileReturns one Ometria customer profile by its profile ID.
Action
List Contact CollectionsReturns the contact collections in Ometria with the number of contacts in each.
Action
List ContactsReturns the contacts in one Ometria contact collection.
Action
List Custom EventsReturns custom events recorded in Ometria, optionally of one event type.
Action
List List MembersReturns the customer profiles in one Ometria list.
Action
List ListsReturns the lists (saved segments) in Ometria.
Action
List OrdersReturns orders from Ometria, optionally filtered by customer.
Action
List ProductsReturns products from Ometria's product catalog.
Action
List UnsubscribesReturns email and SMS unsubscribe events in a time range.
Action
Send Transactional EmailSends a transactional email to one recipient through Ometria, from your own HTML/text or an Ometria template.
Action
Track Custom EventRecords a custom event for a customer in Ometria.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Fluent Support
Fluent Support to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Fluent Support to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Fluent Support to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Fluent Support to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Fluent Support to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Fluent Support to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Ometria
HubSpot to OmetriaHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to OmetriaGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to OmetriaGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to OmetriaGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to OmetriaGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to OmetriaMailchimp marketing automation and email platform.
Questions
Fluent Support and Ometria, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ometria when something happens in Fluent Support?
Any of Ometria's 17 actions, including Create or Update Contact, Create or Update Product, Send Transactional Email and Get Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ometria to Fluent Support?
Yes. When something happens in Ometria, your agent can act in Fluent Support too. This page covers both directions: Ometria's triggers and Fluent Support's actions are listed here as well.
Do I have to build a connector for Fluent Support or Ometria?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Fluent Support and Ometria without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.