# Connect Fluent Support and monday.com When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Create Item** in [monday.com](https://apiant.ai/connections/monday-com), or **Any Column Value Changed in Board** in monday.com to **Add Tag to Ticket** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions monday.com **10** triggers monday.com **27** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and monday.com to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and monday.com can do together ### From Fluent Support to monday.com - When **New Customer** in Fluent Support then **Create Item** in monday.com - When **New Ticket** in Fluent Support then **Update Item** in monday.com ### From monday.com to Fluent Support - When **Any Column Value Changed in Board** in monday.com then **Add Tag to Ticket** in Fluent Support - When **Item Moved to Group (Same or Different Board)** in monday.com then **Create Customer** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and monday.com ## Triggers and actions 12 triggers · 37 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **Any Column Value Changed in Board** Triggers when any column's value is changed in the selected board. - Trigger **Item Moved to Group (Same or Different Board)** Triggers when an item is moved to a group (same or different board). - Trigger **New Board** Triggers when a new board is created. - Trigger **New Item in Board** Triggers when an item is created in a specific board. - Trigger **New Subitem on Board** Triggers when a new subitem on a specific board is created. - Trigger **New Update in Board** Triggers when a new update is posted on a board. - Trigger **New User** Triggers when a new user joins your monday.com account. - Trigger **Specific Columns Values Changed in Board** Triggers when one of the specified columns' value is changed in the selected board. - Trigger **Specific Column Value Changed in Board** Triggers when a specific column's value changes in the selected board. - Trigger **Specific Subitem Column Value Changed in Board** Triggers when a specific column's value changes in a subitem within the selected board. - Action **Archive Board** Archives a board - Action **Archive Group** Archives a specific group in a board - Action **Archive Item** Archives an item - Action **Create Board** Creates a new board - Action **Create Column** Create a new column in board. - Action **Create Group** Creates a new group in a board - Action **Create Item** Create a new Item in a board - Action **Create Subitem** Create a new subitem in a item with column values - Action **Create Update** Create a new update. - Action **Delete Group** Delete a specific group from a board - Action **Delete Item** Delete an item from a board - Action **Duplicate Item** Create a duplicate of an existing item (including subitems). Note: this action takes a few minutes to complete the subitem duplication. - Action **Find Items** Find items that match a specific value in a column - Action **Find Subitems** Finds the subitems of a specific item on the board - Action **Find User by Name** Search for a user by name using exact matching - Action **Get Board Values** Returns the data for a all columns in the specific board - Action **Get Column Values** Returns the data for a specific column in the board - Action **Get File Column Values** Returns the data for a specific file column in the board - Action **Get Group Details** Returns the group name for a specific board - Action **Get User Details** Returns the details for a specific user - Action **Group Position** Duplicate a group with its items - Action **List Boards** Returns a list of your active boards ordered by creation date. Optionally specify a maximum number to return (default 25). - Action **Move Item to Group** Move an item to a different group - Action **Update Item** Change multiple column values of an item - Action **Update Item Name** Update an item's name - Action **Update Subitem** Updates a update subitem on your board. - Action **Upload File to Specific Column** Upload File To Specific Column ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **monday.com** monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what...](https://apiant.ai/connections/monday-com) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into monday.com - [ **HubSpot to monday.com** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-monday-com) - [ **Salesforce to monday.com** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-monday-com) - [ **Slack to monday.com** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-monday-com) - [ **Google Sheets to monday.com** Google Sheets](https://apiant.ai/connect/google-sheets-to-monday-com) - [ **Gmail to monday.com** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-monday-com) - [ **Google Calendar to monday.com** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-monday-com) Questions ## Fluent Support and monday.com, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in monday.com when something happens in Fluent Support? Any of monday.com's 27 actions, including Create Board, Create Column, Create Group and Create Item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from monday.com to Fluent Support? Yes. When something happens in monday.com, your agent can act in Fluent Support too. This page covers both directions: monday.com's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or monday.com? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Fluent Support and monday.com without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.