# Connect Fluent Support to Mapbox When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Geocode address** in [Mapbox](https://apiant.ai/connections/mapbox). Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions Mapbox **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and Mapbox to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support can start in Mapbox - When **New Customer** in Fluent Support then **Geocode address** in Mapbox - When **New Ticket** in Fluent Support then **Optimize route** in Mapbox Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and Mapbox ## Triggers and actions 2 triggers · 18 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Action **Geocode address** Converts an address or place text into geographic coordinates using the Mapbox Geocoding API (forward geocoding). Supply either free-text search or the structured address parts. - Action **Get directions** Calculates a route between two to 25 waypoints using the Mapbox Directions API, returning distance, duration, geometry and optional turn-by-turn steps. - Action **Get isochrone** Retrieve up to four travel-time or distance contours (isochrones) around a location as a GeoJSON FeatureCollection. - Action **Get static map image** Renders a static map image from a Mapbox style, centered on a point, fitted to a bounding box, or fitted automatically to markers, paths or GeoJSON drawn on top of it. - Action **Get travel time matrix** Returns travel times (seconds) and/or distances (meters) between up to 25 coordinates using the Mapbox Matrix API. - Action **Optimize route** Returns a duration-optimized route (Traveling Salesperson solution) visiting 2 to 12 coordinates by car, bicycle or on foot. - Action **Query map tile data** Retrieves features from one or more Mapbox vector or rasterarray tilesets at or near a longitude/latitude point. - Action **Reverse geocode coordinates** Look up the address and place names at a longitude/latitude pair using the Mapbox Geocoding API. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **Mapbox** Mapping and geolocation platform offering interactive maps, geocoding, routing, and navigation APIs.](https://apiant.ai/connections/mapbox) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into Mapbox - [ **Vercel to Mapbox** Vercel is a platform for building, deploying, and scaling fast, modern web applications effortlessly.](https://apiant.ai/connect/vercel-to-mapbox) - [ **Felt to Mapbox** Cloud-based GIS platform for creating interactive maps and dashboards from geospatial and database data.](https://apiant.ai/connect/felt-to-mapbox) - [ **HubSpot to Mapbox** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mapbox) - [ **Salesforce to Mapbox** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mapbox) - [ **Slack to Mapbox** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mapbox) - [ **Google Sheets to Mapbox** Google Sheets](https://apiant.ai/connect/google-sheets-to-mapbox) Questions ## Fluent Support and Mapbox, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Mapbox when something happens in Fluent Support? Any of Mapbox's 8 actions, including Geocode address, Get directions, Get isochrone and Get static map image. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Mapbox to Fluent Support? Mapbox has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads Mapbox's API documentation and adds it. ### ### Do I have to build a connector for Fluent Support or Mapbox? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.