Connect Fluent Support to JustCall

Both apps 22Fluent Support 12JustCall 10

• Trigger
  New Customer

  Triggers when a new customer is added in Fluent Support.

• Trigger
  New Ticket

  Triggers when a new support ticket is created in Fluent Support.

• Action
  Add Tag to Ticket

  Adds an existing tag to a Fluent Support ticket.

• Action
  Close Ticket

  Closes a Fluent Support ticket.

• Action
  Create Customer

  Creates a new customer in Fluent Support with their name, email, contact details and an optional note.

• Action
  Create Ticket

  Creates a new support ticket in Fluent Support for an existing customer.

• Action
  Get Ticket

  Returns a Fluent Support ticket with its customer, responses and details.

• Action
  List Customers

  Returns the customers in your Fluent Support help desk, optionally filtered by a search term.

• Action
  List Tickets

  Returns support tickets from Fluent Support, optionally matching a search term.

• Action
  Reopen Ticket

  Reopens a closed Fluent Support ticket.

• Action
  Reply to Ticket

  Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.

• Action
  Update Ticket

  Updates one property of a ticket — its priority, customer priority, assigned agent or product.

• Action
  Add Contact to Sales Dialer Campaign

  Adds a contact to a JustCall Sales Dialer campaign. Identify the contact by its Sales Dialer contact ID or by phone number; if the phone number does not match an existing contact, a new contact is created and added. Details passed for an existing contact update that contact.

• Action
  Add Sales Dialer Campaign

  Creates a new Sales Dialer campaign.

• Action
  Delete Contact From Sales Dialer Campaign

  This action allows you to delete a contact from an existing Sales Dialer Campaign

• Action
  Find Contact

  Returns the JustCall contacts that match the specified phone number and/or first and last name.

• Action
  Get Contact

  Retrieves a single JustCall contact by its id.

• Action
  List Contacts

  Lists contacts in the JustCall account, optionally filtered by agent, phone number, name or status. Returns up to 500 contacts.

• Action
  List Phone Numbers

  Lists the phone numbers on your JustCall account, optionally filtered by type, capability, owner, sharing or business hours setting.

• Action
  List Sales Dialer Campaigns

  Returns all Sales Dialer campaigns on the account.

• Action
  List Users

  Lists the users in your JustCall account, optionally filtered by availability, email, user group or role.

• Action
  Update Contact

  Updates an existing contact in JustCall's Contacts, located by its id or its primary phone number. Contact status (DND/DNM/Blacklist) cannot be changed with this action.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.