Connect Fluent Support and Frame.io

Both apps 36Fluent Support 12Frame.io 24

• Trigger
  New Customer

  Triggers when a new customer is added in Fluent Support.

• Trigger
  New Ticket

  Triggers when a new support ticket is created in Fluent Support.

• Action
  Add Tag to Ticket

  Adds an existing tag to a Fluent Support ticket.

• Action
  Close Ticket

  Closes a Fluent Support ticket.

• Action
  Create Customer

  Creates a new customer in Fluent Support with their name, email, contact details and an optional note.

• Action
  Create Ticket

  Creates a new support ticket in Fluent Support for an existing customer.

• Action
  Get Ticket

  Returns a Fluent Support ticket with its customer, responses and details.

• Action
  List Customers

  Returns the customers in your Fluent Support help desk, optionally filtered by a search term.

• Action
  List Tickets

  Returns support tickets from Fluent Support, optionally matching a search term.

• Action
  Reopen Ticket

  Reopens a closed Fluent Support ticket.

• Action
  Reply to Ticket

  Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.

• Action
  Update Ticket

  Updates one property of a ticket — its priority, customer priority, assigned agent or product.

• Trigger
  Comment Completed

  Triggers when a comment is marked as completed. Shows live data from your projects.

• Trigger
  Comment Created

  Triggers when a new comment is created.

• Trigger
  Comment Updated

  Triggers when a comment is updated.

• Trigger
  File Created

  Triggers when a file is first created, but before it is uploaded and processed.

• Trigger
  File Deleted

  Triggers when a file is deleted. Note: Only deletion metadata is available, not the original file content.

• Trigger
  File Ready

  Triggers when a newly uploaded file has been fully processed and is available for preview, comments, sharing, and downloads.

• Trigger
  File Upload Completed

  Triggers when a file has been fully uploaded to Frame.io and is ready for processing.

• Trigger
  Metadata Value Updated

  Triggers when a metadata value is updated. Shows live data from your projects. Prioritizes Status field changes (Approved, In Review, etc.) for workflow automation.

• Trigger
  Project Created

  Triggers when a new project is created. Shows live data from your workspace.

• Action
  Create Comment

  Creates a new comment on a file.

• Action
  Create Folder

  Creates a new folder within a project.

• Action
  Create Project

  Creates a new project within a workspace.

• Action
  Create Share

  Creates a new share.

• Action
  Create Version Stack

  Create a new version stack to group related asset versions together.

• Action
  Create Workspace

  Creates a new workspace within an account.

• Action
  Custom API Request (SDK)

  Make a custom request to the Frame.io v4 API using the official SDK with guided method selection.

• Action
  Delete File

  deletes a file, firing the file.deleted webhook.

• Action
  Show Project Details

  Get detailed information about a specific project.

• Action
  Show Share

  Returns one share by id.

• Action
  Show Workspace

  Returns a single workspace's details.

• Action
  Update Comment

  Updates an existing comment with new text, annotation, or completion status.

• Action
  Update File Metadata

  sets metadata field values (field_definition_id + value) on one or more file_ids; fires metadata.value.updated.

• Action
  Update Project

  Updates an existing project name, status, or access restrictions.

• Action
  Upload File From URL

  Upload a file to Frame.io from a remote URL (like Google Drive, AWS S3, etc.)

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.