# Connect Fluent Support and FormHug When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Get current user** in [FormHug](https://apiant.ai/connections/formhug), or **New Or Updated Submission** in FormHug to **Add Tag to Ticket** in Fluent Support. Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions FormHug **1** trigger FormHug **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and FormHug to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support and FormHug can do together ### From Fluent Support to FormHug - When **New Customer** in Fluent Support then **Get current user** in FormHug - When **New Ticket** in Fluent Support then **Add entry** in FormHug ### From FormHug to Fluent Support - When **New Or Updated Submission** in FormHug then **Add Tag to Ticket** in Fluent Support - When **New Or Updated Submission** in FormHug then **Create Customer** in Fluent Support Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and FormHug ## Triggers and actions 3 triggers · 21 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Trigger **New Or Updated Submission** Triggers when a submission is created or edited on the chosen form. - Action **Add entry** Creates a new entry (submission) on one of your FormHug forms. - Action **Add folder** Creates a new folder for organizing forms, at the root or inside an existing folder. - Action **Add form** Creates a new FormHug form, optionally with initial questions, locale, timezone, folder and header theme. - Action **Get current user** Returns the FormHug user associated with the connected account, including their billing account and current subscription plan. - Action **Get entry** Returns one submitted entry of a form, including every answer keyed by the form field's API code. - Action **Get form** Returns a form's details, including its name, settings, folder and the full list of its fields. - Action **List entries** Returns the entries (submissions) of one of your forms, optionally filtered and sorted. - Action **List folders** Returns all folders owned by the connected FormHug user, newest first. - Action **List forms** Returns the forms you created or that were shared with you, optionally filtered by name or folder. - Action **Update entry** Updates an existing entry on a form. Only the fields you supply change; all other answers stay as they are. - Action **Update form** Updates a form's name, description, locale, timezone, layout or question list. Only the values you provide are changed. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **FormHug** FormHug is an AI-powered form builder for registrations, surveys, quizzes, assessments, bookings, and...](https://apiant.ai/connections/formhug) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into FormHug - [ **ActiveCampaign to FormHug** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-formhug) - [ **Airtable to FormHug** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-formhug) - [ **Asana to FormHug** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-formhug) - [ **ClickUp to FormHug** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-formhug) - [ **Discord to FormHug** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-formhug) - [ **Brevo to FormHug** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-formhug) Questions ## Fluent Support and FormHug, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in FormHug when something happens in Fluent Support? Any of FormHug's 11 actions, including Update entry, Update form, Add entry and Add folder. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from FormHug to Fluent Support? Yes. When something happens in FormHug, your agent can act in Fluent Support too. This page covers both directions: FormHug's triggers and Fluent Support's actions are listed here as well. ### ### Do I have to build a connector for Fluent Support or FormHug? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.