# Connect Fluent Support to EyeLevel.ai When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Add document** in [EyeLevel.ai](https://apiant.ai/connections/eyelevel-ai). Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions EyeLevel.ai **26** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and EyeLevel.ai to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support can start in EyeLevel.ai - When **New Customer** in Fluent Support then **Add document** in EyeLevel.ai - When **New Ticket** in Fluent Support then **Add remote document** in EyeLevel.ai Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and EyeLevel.ai ## Triggers and actions 2 triggers · 36 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Action **Add bucket** Create a new bucket to hold documents. - Action **Add bucket to group** Adds an existing bucket to an existing group. Buckets and groups can be associated many to many. - Action **Add document** Uploads a file into an EyeLevel (GroundX) bucket for ingestion. Returns the ingest process id and its status; ingestion continues asynchronously. - Action **Add group** Create a new group (collection of buckets). - Action **Add remote document** Ingest a document hosted at a public URL into a GroundX bucket. - Action **Crawl website** Crawl a website and ingest its pages as documents into a bucket. - Action **Delete bucket** Delete a bucket. - Action **Delete document** Deletes a single document from GroundX. - Action **Delete group** Deletes a group in GroundX by its group ID. - Action **Find content by query** Semantic search over ingested content chunks within a bucket/group for relevant passages. - Action **Find documents by ID** Returns up to 20 documents associated with the specified process, bucket, or group ID. - Action **Find documents by query** Searches the given documents for the content most relevant to a query, returning suggested LLM context and the matching chunks. - Action **Get bucket** Retrieve a single bucket by ID. - Action **Get customer** Get the EyeLevel (GroundX) account information associated with the connected API key, including subscription usage and limits. - Action **Get customer usage** Get the total searches or file tokens used by the account over a time period. - Action **Get document** Look up an existing GroundX document by its ID. - Action **Get document extract** Look up the information GroundX extract has pulled from an existing document. - Action **Get document processing status** Get the ingestion/processing status of a document by process ID. - Action **Get document X-Ray** Retrieve the X-Ray (deep semantic parse) result for a document. - Action **Get group** Retrieve a single group by ID. - Action **List buckets** Lists the content buckets in your GroundX account. - Action **List groups** List all groups in your GroundX account (up to 100 per call). - Action **Remove bucket from group** Removes a bucket from a group without affecting the bucket's other group associations. - Action **Update bucket** Rename an existing content bucket. - Action **Update document** Update a document's metadata (e.g. searchData, fileName). - Action **Update group** Rename an existing group. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **EyeLevel.ai** EyeLevel allows you to launch automated chats anywhere you advertise, including from your website, QR codes...](https://apiant.ai/connections/eyelevel-ai) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into EyeLevel.ai - [ **HubSpot to EyeLevel.ai** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-eyelevel-ai) - [ **Salesforce to EyeLevel.ai** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-eyelevel-ai) - [ **Slack to EyeLevel.ai** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-eyelevel-ai) - [ **Google Sheets to EyeLevel.ai** Google Sheets](https://apiant.ai/connect/google-sheets-to-eyelevel-ai) - [ **Gmail to EyeLevel.ai** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-eyelevel-ai) - [ **Google Calendar to EyeLevel.ai** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-eyelevel-ai) Questions ## Fluent Support and EyeLevel.ai, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in EyeLevel.ai when something happens in Fluent Support? Any of EyeLevel.ai's 26 actions, including Update bucket, Update document, Update group and Add bucket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from EyeLevel.ai to Fluent Support? EyeLevel.ai has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads EyeLevel.ai's API documentation and adds it. ### ### Do I have to build a connector for Fluent Support or EyeLevel.ai? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.