# Connect Fluent Support to eBird When **New Customer** fires in [Fluent Support](https://apiant.ai/connections/fluent-support), your agent runs **Find adjacent regions** in [eBird](https://apiant.ai/connections/ebird). Describe the whole flow and it is built, tested on every scenario and kept running. Fluent Support **2** triggers Fluent Support **10** actions eBird **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Fluent Support and eBird to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Fluent Support can start in eBird - When **New Customer** in Fluent Support then **Find adjacent regions** in eBird - When **New Ticket** in Fluent Support then **Find historic observations on a date** in eBird Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Fluent Support and eBird ## Triggers and actions 2 triggers · 31 actions - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. - Action **Find adjacent regions** regions bordering the given region (subnational1 level only). - Action **Find historic observations on a date** observations reported for a region on a specific calendar date. - Action **Find hotspots in a region** list of eBird hotspots within a region. - Action **Find nearby hotspots** eBird hotspots near a lat/lng point within a radius. - Action **Find nearby notable observations** recent rare-species sightings near a lat/lng point. - Action **Find nearby observations** recent observations within a radius (lat/lng, dist km) of a point. - Action **Find nearby observations of a species** recent sightings of one species near a lat/lng point. - Action **Find recent notable observations in a region** recent sightings of locally/nationally rare species in a region. - Action **Find recent observations in a region** recent bird observations (default last 14 days) for a region code (country/state/county). - Action **Find recent observations of a species in a region** recent sightings of one species within a region. - Action **Find species list for a region** full list of species ever reported in a region. - Action **Get checklist** full detail of one submitted checklist by its submission id. - Action **Get eBird taxonomy** the full eBird taxonomy (species codes, scientific/common names, categories). - Action **Get hotspot info** details (name, lat/lng, latest observation date, species count) for one hotspot. - Action **Get nearest observations of a species** nearest locations (up to 50km) where a given species was recently seen, relative to a lat/lng. - Action **Get regional statistics for a date** number of checklists/contributors/species for a region on a date. - Action **Get region info** display name and bounding box for a region code. - Action **Get top 100 contributors** top birders/checklist submitters for a region on a date. - Action **List recent checklists** feed of recently submitted checklists for a region. - Action **List sub-regions** child region codes (e.g. states in a country, counties in a state) for a parent region. - Action **List taxonomic groups** species grouped by taxonomic family/group for a given grouping scheme. ## Each app on its own - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) - [ **eBird** Retrieve recent or notable birding observations within a region](https://apiant.ai/connections/ebird) Reviews ## What our customers say ## More from Fluent Support - [ **Fluent Support to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/fluent-support-to-hubspot) - [ **Fluent Support to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/fluent-support-to-salesforce) - [ **Fluent Support to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/fluent-support-to-slack) - [ **Fluent Support to Google Sheets** Google Sheets](https://apiant.ai/connect/fluent-support-to-google-sheets) - [ **Fluent Support to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/fluent-support-to-gmail) - [ **Fluent Support to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/fluent-support-to-google-calendar) ## More into eBird - [ **Google Calendar to eBird** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ebird) - [ **HubSpot to eBird** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ebird) - [ **Salesforce to eBird** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ebird) - [ **Slack to eBird** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ebird) - [ **Google Sheets to eBird** Google Sheets](https://apiant.ai/connect/google-sheets-to-ebird) - [ **Gmail to eBird** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ebird) Questions ## Fluent Support and eBird, answered ### ### What can start an automation from Fluent Support? Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in eBird when something happens in Fluent Support? Any of eBird's 21 actions, including Find adjacent regions, Find historic observations on a date, Find hotspots in a region and Find nearby hotspots. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from eBird to Fluent Support? eBird has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads eBird's API documentation and adds it. ### ### Do I have to build a connector for Fluent Support or eBird? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.