Integration
Connect Fluent Support to ChatBotKit
When New Customer fires in Fluent Support, your agent runs Add Contact in ChatBotKit. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and ChatBotKit to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support can start in ChatBotKit
When New Customer in Fluent Support
then Add Contact in ChatBotKit
When New Ticket in Fluent Support
then Create Record in ChatBotKit
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and ChatBotKit
Triggers and actions 2 triggers · 29 actions
Trigger
New CustomerTriggers when a new customer is added in Fluent Support.
Trigger
New TicketTriggers when a new support ticket is created in Fluent Support.
Action
Add Tag to TicketAdds an existing tag to a Fluent Support ticket.
Action
Close TicketCloses a Fluent Support ticket.
Action
Create CustomerCreates a new customer in Fluent Support with their name, email, contact details and an optional note.
Action
Create TicketCreates a new support ticket in Fluent Support for an existing customer.
Action
Get TicketReturns a Fluent Support ticket with its customer, responses and details.
Action
List CustomersReturns the customers in your Fluent Support help desk, optionally filtered by a search term.
Action
List TicketsReturns support tickets from Fluent Support, optionally matching a search term.
Action
Reopen TicketReopens a closed Fluent Support ticket.
Action
Reply to TicketAdds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
Action
Update TicketUpdates one property of a ticket — its priority, customer priority, assigned agent or product.
Action
Add ContactCreates a new contact record.
Action
Create ConversationCreates a new conversation.
Action
Create RecordCreates a new record.
Action
Delete BotDeletes a bot by id.
Action
Delete ContactDeletes a contact by id.
Action
Delete ConversationDeletes a conversation by id.
Action
Delete DatasetDeletes a dataset by id.
Action
Get BotFetches a single bot by id.
Action
Get ContactFetches a single contact by id.
Action
Get ConversationFetches a single conversation by id, including its messages.
Action
Get DatasetFetches a single dataset by id.
Action
List BotsReturns all bots on the account.
Action
List ContactsReturns all contacts, cursor-paginated.
Action
List ConversationsReturns all conversations, cursor-paginated.
Action
List DatasetsReturns all datasets, cursor-paginated.
Action
List SkillsetsReturns all skillsets, cursor-paginated.
Action
Update BotUpdates an existing bot's fields.
Action
Update ContactUpdates an existing contact's fields.
Action
Update ConversationUpdates a conversation's metadata (e.g. name).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Fluent Support and ChatBotKit, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ChatBotKit when something happens in Fluent Support?
Any of ChatBotKit's 19 actions, including Create Conversation, Create Record, Update Bot and Update Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ChatBotKit to Fluent Support?
ChatBotKit has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads ChatBotKit's API documentation and adds it.
Do I have to build a connector for Fluent Support or ChatBotKit?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.