Integration
Connect Fluent Support to Attentive
When New Customer fires in Fluent Support, your agent runs Custom Events in Attentive. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fluent Support and Attentive to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fluent Support can start in Attentive
When New Customer in Fluent Support
then Custom Events in Attentive
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fluent Support and Attentive
Triggers and actions 2 triggers · 23 actions
- New Customer
Triggers when a new customer is added in Fluent Support.
- New Ticket
Triggers when a new support ticket is created in Fluent Support.
- Add Tag to Ticket
Adds an existing tag to a Fluent Support ticket.
- Close Ticket
Closes a Fluent Support ticket.
- Create Customer
Creates a new customer in Fluent Support with their name, email, contact details and an optional note.
- Create Ticket
Creates a new support ticket in Fluent Support for an existing customer.
- Get Ticket
Returns a Fluent Support ticket with its customer, responses and details.
- List Customers
Returns the customers in your Fluent Support help desk, optionally filtered by a search term.
- List Tickets
Returns support tickets from Fluent Support, optionally matching a search term.
- Reopen Ticket
Reopens a closed Fluent Support ticket.
- Reply to Ticket
Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
- Update Ticket
Updates one property of a ticket — its priority, customer priority, assigned agent or product.
- Add to Cart
Records that a shopper added a product to their cart in Attentive, so cart-abandonment journeys can fire.
- Custom Attributes
Sets custom attributes (such as age, birthday or favorite team) on an Attentive user identified by phone, email, or external identifier.
- Custom Events
Sends a custom event (such as "Order Shipped") for a user to Attentive, which can trigger Journeys.
- Delete Request
Creates a privacy (CCPA) deletion request that deletes a subscriber within thirty days, identified by email, phone or client user id.
- Get Custom Attributes for a User
Returns all custom attributes (name and value) stored on an Attentive user, looked up by phone number or email.
- Get Subscription Eligibility for a User
Returns the subscription types and channels (SMS or email) a subscriber is eligible to receive messages on, looked up by phone number or email.
- Identity
Associates a client user identifier or custom identifiers with an Attentive subscriber identified by phone, email, Shopify ID or Klaviyo ID.
- Lookup Product Catalog Ingestion
Returns the status, validation errors and product counts of a product catalog upload.
- Product View
Records that a shopper viewed one or more products in Attentive, so product-view journeys can fire.
- Purchase
Records a purchase (order) event for a shopper in Attentive so it can trigger purchase-based journeys.
- Subscribe User
Opts a person in to Attentive text or email subscriptions by phone or email, using a sign-up unit or a locale and subscription type.
- Unsubscribe Subscriptions for a User
Unsubscribes a user (by phone or email) from specific Attentive subscription types and channels, or from all subscriptions when none are given.
- View Recent Catalog Uploads
Returns your recent product catalog uploads with their ingestion status, product counts and validation errors, newest first.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Fluent Support and Attentive, answered
What can start an automation from Fluent Support?
Any of Fluent Support's 2 triggers in the catalog, including New Customer and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Attentive when something happens in Fluent Support?
Any of Attentive's 13 actions, including Add to Cart, Custom Attributes, Custom Events and Get Custom Attributes for a User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Attentive to Fluent Support?
Attentive has no triggers in the catalog today, so automations start in Fluent Support. If you need the other direction, ask: your agent reads Attentive's API documentation and adds it.
Do I have to build a connector for Fluent Support or Attentive?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Fluent Support and Attentive without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.