Connect Fixflo and Relatel

Both apps 43Fixflo 21Relatel 22

• Trigger
  Issue Added

  Triggers when a new repair issue is reported in Fixflo. Each event carries the new issue's ID and API link.

• Trigger
  New Closed Issue

  Triggers when a Fixflo issue is closed. Each event carries the closed issue's ID and API link.

• Trigger
  New Completed Job

  Triggers when a contractor completes the job on a Fixflo issue. Each event carries the issue's ID and API link.

• Action
  Add Issue Comment

  Adds a comment to a Fixflo issue for the agent, tenant or contractor network (used by contractor networks).

• Action
  Add New Issue

  Creates a new repair issue in Fixflo for a property, with its fault details and reporter.

• Action
  Create or Update Contractor

  Creates a Fixflo contractor, or updates an existing one, with their company and contact details.

• Action
  Create or Update Landlord

  Creates a Fixflo landlord, or updates an existing one, with their contact details.

• Action
  Create or Update Property

  Creates a Fixflo property, or updates an existing one, with its address and references.

• Action
  Create or Update Tenant

  Creates a Fixflo tenant (resident), or updates an existing one, with their contact details.

• Action
  Get contractor

  Returns a Fixflo contractor's details, including contact information, address, services and certifications.

• Action
  Get Issue

  Returns one Fixflo issue (repair report) by its ID, including its status, fault, reporter and property.

• Action
  Get landlord

  Returns a Fixflo landlord looked up by ID, email address or external reference.

• Action
  Get Property

  Returns one Fixflo property by its Fixflo ID or your external reference.

• Action
  Get Tenant

  Returns one Fixflo tenant by Fixflo ID, email address or your external reference.

• Action
  List blocks

  Returns the blocks in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  List Contractors

  Returns the agency's Fixflo contractors, optionally filtered by keyword or recent change.

• Action
  List estates

  Returns the estates in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  List issues

  Returns the issues in your Fixflo account, optionally filtered by created, closed, job-created or updated dates and by status.

• Action
  List landlords

  Returns landlords in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  List tenants

  Returns the tenants in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  Search Properties

  Searches Fixflo properties by address keyword or reference and returns the matching properties.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.