Connect Fixflo to Pylon

Both apps 49Fixflo 21Pylon 28

• Trigger
  Issue Added

  Triggers when a new repair issue is reported in Fixflo. Each event carries the new issue's ID and API link.

• Trigger
  New Closed Issue

  Triggers when a Fixflo issue is closed. Each event carries the closed issue's ID and API link.

• Trigger
  New Completed Job

  Triggers when a contractor completes the job on a Fixflo issue. Each event carries the issue's ID and API link.

• Action
  Add Issue Comment

  Adds a comment to a Fixflo issue for the agent, tenant or contractor network (used by contractor networks).

• Action
  Add New Issue

  Creates a new repair issue in Fixflo for a property, with its fault details and reporter.

• Action
  Create or Update Contractor

  Creates a Fixflo contractor, or updates an existing one, with their company and contact details.

• Action
  Create or Update Landlord

  Creates a Fixflo landlord, or updates an existing one, with their contact details.

• Action
  Create or Update Property

  Creates a Fixflo property, or updates an existing one, with its address and references.

• Action
  Create or Update Tenant

  Creates a Fixflo tenant (resident), or updates an existing one, with their contact details.

• Action
  Get contractor

  Returns a Fixflo contractor's details, including contact information, address, services and certifications.

• Action
  Get Issue

  Returns one Fixflo issue (repair report) by its ID, including its status, fault, reporter and property.

• Action
  Get landlord

  Returns a Fixflo landlord looked up by ID, email address or external reference.

• Action
  Get Property

  Returns one Fixflo property by its Fixflo ID or your external reference.

• Action
  Get Tenant

  Returns one Fixflo tenant by Fixflo ID, email address or your external reference.

• Action
  List blocks

  Returns the blocks in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  List Contractors

  Returns the agency's Fixflo contractors, optionally filtered by keyword or recent change.

• Action
  List estates

  Returns the estates in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  List issues

  Returns the issues in your Fixflo account, optionally filtered by created, closed, job-created or updated dates and by status.

• Action
  List landlords

  Returns landlords in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  List tenants

  Returns the tenants in your Fixflo account, optionally filtered by keyword or last-updated date.

• Action
  Search Properties

  Searches Fixflo properties by address keyword or reference and returns the matching properties.

• Action
  Add internal note to issue

  Adds an internal note to a Pylon issue. Internal notes are not visible to the requester.

• Action
  Add tag

  Creates a new tag in Pylon that can be applied to accounts, articles or issues.

• Action
  Add task

  Creates a task in Pylon with a title and optional details such as assignee, due date, account, project and status. Returns the new task.

• Action
  Create Account

  Creates a new customer account in Pylon with its name, domains, owner, tags and other details.

• Action
  Create Account Activity

  Creates a custom activity on a Pylon account's timeline.

• Action
  Create Call Recording

  Creates a call recording in Pylon from your own call recorder, including its transcript, and returns the new recording. Requires the Custom Call Recorder integration to be enabled in Pylon.

• Action
  Create Contact

  Creates a new contact in Pylon with a name and optional email, account, phone numbers and portal role.

• Action
  Create Issue

  Creates a new issue in Pylon with its first message, either as an internal note or delivered to the customer over a channel you choose. Returns the created issue.

• Action
  Delete account

  Permanently deletes a Pylon account by its ID or external ID.

• Action
  Delete issue

  Permanently deletes an issue in Pylon.

• Action
  Find Account by Name

  Finds Pylon accounts by name, by exact or partial match, returning the matching accounts.

• Action
  Find contacts by criteria

  Returns the contacts that match the specified search text and/or filter.

• Action
  Find issues by criteria

  Returns Pylon issues matching a text search and/or a filter on fields such as state, assignee, account, tags or dates.

• Action
  Get account

  Returns a single Pylon account by its ID or external ID, including its domains, owner, tags, channels and custom fields.

• Action
  Get contact

  Returns a single contact, including its emails, phone numbers, account and custom field values, by its ID or external ID.

• Action
  Get issue

  Returns a single Pylon issue by its ID or issue number, including its custom field values. An error occurs if the issue is not found.

• Action
  Get user

  Returns a single Pylon team member by ID, including their name, email addresses, status, and assigned roles.

• Action
  Get Users

  Returns the users in your Pylon organization, optionally including deactivated users.

• Action
  List accounts

  Returns all accounts in your Pylon organization, including their domains, owner, tags and custom field values.

• Action
  List contacts

  Returns all contacts in the Pylon organization, including their emails, phone numbers, account and custom field values.

• Action
  List issues

  Returns the issues created within a time range of up to 365 days, newest first.

• Action
  List tags

  Returns all tags in the Pylon organization, with each tag's name, color and the type of object it applies to.

• Action
  List teams

  Returns all teams in the Pylon organization, with their members, how each team assigns issues, and any recurring assignment schedule.

• Action
  Reply to issue

  Sends a customer-facing reply on a Pylon issue, continuing an existing conversation or thread. Returns the ID of the new message and its issue.

• Action
  Update Account

  Updates an existing Pylon account. Only the fields you fill in are changed.

• Action
  Update contact

  Updates an existing Pylon contact by its ID or external ID. Only the fields you fill in are changed.

• Action
  Update issue

  Updates an existing Pylon issue — its title, state, assignee, team, account, requester, tags, type, portal visibility and custom fields. Only the fields you fill in are changed.

• Action
  Update Issue Followers

  Adds or removes users and contacts as followers of a Pylon issue, and returns the issue's resulting followers.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.