Connect Files.com to Retently

Both apps 39Files.com 23Retently 16

• Trigger
  Automation Run Completed

  Triggered when a run of the selected Files.com automation finishes, whether it succeeded, failed or was canceled. Each run is reported once, after it completes.

• Trigger
  File Deleted

  Triggered when a file or folder is deleted in Files.com. Reports the path that was deleted and who deleted it.

• Trigger
  Group Created

  Triggered when a new group is created in Files.com. Reports the group's name, members and login permissions.

• Trigger
  New File or Folder Created

  Triggered when a file or folder is created in Files.com, whether uploaded, copied or created by an automation. Reports the new path and who created it.

• Trigger
  New File Uploaded

  Triggered when a new file appears in the folder you choose. Reports the file's path, name, size and last-modified time.

• Trigger
  Share Link Created

  Triggered when a new share link is created in Files.com. Reports the link's public address, what it shares and when it expires.

• Trigger
  User Created

  Triggered when a new user is created in Files.com. Reports the user's name, username, email and login permissions.

• Action
  Add User to Group

  Adds an existing Files.com user to a group, optionally as a group administrator. Returns the new group membership, including the group name and the user's username.

• Action
  Copy File

  Copies a file or folder in Files.com to a new path, leaving the original in place. Returns the copy status, plus a migration ID when a large copy continues in the background.

• Action
  Create Folder

  Creates a folder at the given path in Files.com, optionally creating any missing parent folders. Returns the new folder's path, name and creation details.

• Action
  Create Group

  Creates a group in Files.com, optionally with its starting members, group administrators and login-protocol permissions. Returns the new group including its ID.

• Action
  Create Share Link

  Creates a public share link for one or more files or folders in Files.com, optionally password-protected, expiring or use-limited. Returns the link's public address.

• Action
  Delete File

  Deletes a file or folder from Files.com at the given path. Deleting a folder that still has contents requires the recursive option.

• Action
  Delete Folder

  Deletes a folder from Files.com at the given path. Use the recursive option to delete a folder that still has files or subfolders in it.

• Action
  Delete Group

  Deletes a group from Files.com by its ID. The group's members keep their own accounts; only the group is removed.

• Action
  Delete User

  Deletes a user from Files.com by their ID, removing their access to the site.

• Action
  Download File

  Gets a temporary download address for a file in Files.com, along with the file's name, size and checksums. Pass the download address to a later step to fetch or attach the file.

• Action
  List Folder Contents

  Lists the files and folders inside a Files.com folder, with each item's path, name, type, size and last-modified time.

• Action
  Move File

  Moves or renames a file or folder in Files.com to a new path. The original path no longer exists afterwards.

• Action
  Remove User from Group

  Removes a user from a Files.com group. Looks up the membership for the group and user you name, then removes it.

• Action
  Run Automation

  Starts a run of the Files.com automation you choose, the same as pressing Run in Files.com. The run continues in the background.

• Action
  Update User

  Updates a Files.com user's details, login permissions and access settings. Fields you leave blank keep their current values.

• Action
  Upload File

  Uploads a file into Files.com at the path you choose, fetching the bytes from the file's web address. Returns the stored file's path, name and size.

• Action
  Apply Tag to Response

  Adds a tag to a survey response.

• Action
  Apply Topic to Response

  Adds a topic to a survey response.

• Action
  Create or Update Customer

  Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties.

• Action
  Delete Customer

  Deletes a customer and all their associated data from Retently, identified by email address.

• Action
  Find Company

  Finds a Retently company by its website domain (or company ID) and returns its full record.

• Action
  Find Customer by Email

  Returns up to 20 Retently customers that match the specified email address.

• Action
  Get campaign report

  Returns NPS/CX score and response-volume report data for a campaign over a date range.

• Action
  Get Company

  Fetches a company by ID. An error occurs if the company is not found.

• Action
  Get Customer

  Fetches a customer by ID. An error occurs if the customer is not found.

• Action
  Get feedback

  Retrieves a single survey response (feedback) by its Retently ID.

• Action
  Get latest score

  Returns the most recent NPS/CX score snapshot for the account or a given campaign.

• Action
  List Campaigns

  Lists the survey campaigns in the Retently account.

• Action
  List Companies

  Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts.

• Action
  List Customers

  Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter.

• Action
  Resubscribe customer

  Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app.

• Action
  Unsubscribe Customer

  Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.