Connect Files.com and Relatel

Both apps 46Files.com 23Relatel 23

• Trigger
  Automation Run Completed

  Triggered when a run of the selected Files.com automation finishes, whether it succeeded, failed or was canceled. Each run is reported once, after it completes.

• Trigger
  File Deleted

  Triggered when a file or folder is deleted in Files.com. Reports the path that was deleted and who deleted it.

• Trigger
  Group Created

  Triggered when a new group is created in Files.com. Reports the group's name, members and login permissions.

• Trigger
  New File or Folder Created

  Triggered when a file or folder is created in Files.com, whether uploaded, copied or created by an automation. Reports the new path and who created it.

• Trigger
  New File Uploaded

  Triggered when a new file appears in the folder you choose. Reports the file's path, name, size and last-modified time.

• Trigger
  Share Link Created

  Triggered when a new share link is created in Files.com. Reports the link's public address, what it shares and when it expires.

• Trigger
  User Created

  Triggered when a new user is created in Files.com. Reports the user's name, username, email and login permissions.

• Action
  Add User to Group

  Adds an existing Files.com user to a group, optionally as a group administrator. Returns the new group membership, including the group name and the user's username.

• Action
  Copy File

  Copies a file or folder in Files.com to a new path, leaving the original in place. Returns the copy status, plus a migration ID when a large copy continues in the background.

• Action
  Create Folder

  Creates a folder at the given path in Files.com, optionally creating any missing parent folders. Returns the new folder's path, name and creation details.

• Action
  Create Group

  Creates a group in Files.com, optionally with its starting members, group administrators and login-protocol permissions. Returns the new group including its ID.

• Action
  Create Share Link

  Creates a public share link for one or more files or folders in Files.com, optionally password-protected, expiring or use-limited. Returns the link's public address.

• Action
  Delete File

  Deletes a file or folder from Files.com at the given path. Deleting a folder that still has contents requires the recursive option.

• Action
  Delete Folder

  Deletes a folder from Files.com at the given path. Use the recursive option to delete a folder that still has files or subfolders in it.

• Action
  Delete Group

  Deletes a group from Files.com by its ID. The group's members keep their own accounts; only the group is removed.

• Action
  Delete User

  Deletes a user from Files.com by their ID, removing their access to the site.

• Action
  Download File

  Gets a temporary download address for a file in Files.com, along with the file's name, size and checksums. Pass the download address to a later step to fetch or attach the file.

• Action
  List Folder Contents

  Lists the files and folders inside a Files.com folder, with each item's path, name, type, size and last-modified time.

• Action
  Move File

  Moves or renames a file or folder in Files.com to a new path. The original path no longer exists afterwards.

• Action
  Remove User from Group

  Removes a user from a Files.com group. Looks up the membership for the group and user you name, then removes it.

• Action
  Run Automation

  Starts a run of the Files.com automation you choose, the same as pressing Run in Files.com. The run continues in the background.

• Action
  Update User

  Updates a Files.com user's details, login permissions and access settings. Fields you leave blank keep their current values.

• Action
  Upload File

  Uploads a file into Files.com at the path you choose, fetching the bytes from the file's web address. Returns the stored file's path, name and size.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.