Connect Files.com and Intercom

Both apps 51Files.com 23Intercom 28

• Trigger
  Automation Run Completed

  Triggered when a run of the selected Files.com automation finishes, whether it succeeded, failed or was canceled. Each run is reported once, after it completes.

• Trigger
  File Deleted

  Triggered when a file or folder is deleted in Files.com. Reports the path that was deleted and who deleted it.

• Trigger
  Group Created

  Triggered when a new group is created in Files.com. Reports the group's name, members and login permissions.

• Trigger
  New File or Folder Created

  Triggered when a file or folder is created in Files.com, whether uploaded, copied or created by an automation. Reports the new path and who created it.

• Trigger
  New File Uploaded

  Triggered when a new file appears in the folder you choose. Reports the file's path, name, size and last-modified time.

• Trigger
  Share Link Created

  Triggered when a new share link is created in Files.com. Reports the link's public address, what it shares and when it expires.

• Trigger
  User Created

  Triggered when a new user is created in Files.com. Reports the user's name, username, email and login permissions.

• Action
  Add User to Group

  Adds an existing Files.com user to a group, optionally as a group administrator. Returns the new group membership, including the group name and the user's username.

• Action
  Copy File

  Copies a file or folder in Files.com to a new path, leaving the original in place. Returns the copy status, plus a migration ID when a large copy continues in the background.

• Action
  Create Folder

  Creates a folder at the given path in Files.com, optionally creating any missing parent folders. Returns the new folder's path, name and creation details.

• Action
  Create Group

  Creates a group in Files.com, optionally with its starting members, group administrators and login-protocol permissions. Returns the new group including its ID.

• Action
  Create Share Link

  Creates a public share link for one or more files or folders in Files.com, optionally password-protected, expiring or use-limited. Returns the link's public address.

• Action
  Delete File

  Deletes a file or folder from Files.com at the given path. Deleting a folder that still has contents requires the recursive option.

• Action
  Delete Folder

  Deletes a folder from Files.com at the given path. Use the recursive option to delete a folder that still has files or subfolders in it.

• Action
  Delete Group

  Deletes a group from Files.com by its ID. The group's members keep their own accounts; only the group is removed.

• Action
  Delete User

  Deletes a user from Files.com by their ID, removing their access to the site.

• Action
  Download File

  Gets a temporary download address for a file in Files.com, along with the file's name, size and checksums. Pass the download address to a later step to fetch or attach the file.

• Action
  List Folder Contents

  Lists the files and folders inside a Files.com folder, with each item's path, name, type, size and last-modified time.

• Action
  Move File

  Moves or renames a file or folder in Files.com to a new path. The original path no longer exists afterwards.

• Action
  Remove User from Group

  Removes a user from a Files.com group. Looks up the membership for the group and user you name, then removes it.

• Action
  Run Automation

  Starts a run of the Files.com automation you choose, the same as pressing Run in Files.com. The run continues in the background.

• Action
  Update User

  Updates a Files.com user's details, login permissions and access settings. Fields you leave blank keep their current values.

• Action
  Upload File

  Uploads a file into Files.com at the path you choose, fetching the bytes from the file's web address. Returns the stored file's path, name and size.

• Trigger
  New company

  Fires when a new company is created.

• Trigger
  New conversation

  Polls for conversations, most recently updated first. Fires for each new conversation.

• Trigger
  New or updated contact

  Polls for contacts, most recently updated first. Fires for each new or updated contact.

• Trigger
  New ticket

  Fires when a new ticket is created.

• Action
  Add note to contact

  Adds a note to the specified contact as the specified admin.

• Action
  Add note to conversation

  Adds an internal note to the specified conversation as an admin.

• Action
  Add tag to contact

  Attaches a tag to the specified contact.

• Action
  Assign conversation

  Assigns the conversation to an admin or team.

• Action
  Close conversation

  Closes the specified conversation.

• Action
  Create message

  Creates an admin-initiated email or in-app message to a contact.

• Action
  Delete company

  Delete a company by ID.

• Action
  Delete contact

  Deletes a contact by ID.

• Action
  Find admin by email

  Fetches an admin's details. Lists all admins; match by email.

• Action
  Find contact by email

  Searches contacts by email and returns matches.

• Action
  Find tickets

  Search tickets by criteria.

• Action
  Get company

  Retrieve a company by ID.

• Action
  Get contact

  Fetches a contact's details by ID.

• Action
  Get conversation

  Fetches a conversation's details by ID.

• Action
  Get ticket

  Retrieve a ticket by ID.

• Action
  List companies

  List all companies.

• Action
  List segments

  List all segments.

• Action
  List tags

  Lists all tags for the workspace.

• Action
  Open conversation

  Opens (marks open) the specified conversation.

• Action
  Remove tag from contact

  Detaches a tag from the specified contact.

• Action
  Send conversation reply

  Sends a reply to the specified conversation as an admin.

• Action
  Snooze conversation

  Snoozes the specified conversation until the given unix timestamp.

• Action
  Start conversation

  Starts a new conversation with the specified contact.

• Action
  Track event

  Submit a data event for a contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.